HR Recruitment Officer

2 months ago


Dubai, Dubai, United Arab Emirates Serco Plc Full time

HR Recruitment Officer
Make a difference every day

We are a multinational organisation with a global team of 50,000 colleagues. In the Middle East we operate in the Transport, Defence & Advisory sectors, delivering services in Asset Management, Customer Experience, Fire & Rescue and Air Navigation Services. We are innovators, committed to redesigning and improving public services to fulfil our purpose to impact a better future by "Bringing National Visions to Life".

Your Opportunity

We are looking for an HR Recruitment Officer to support our team in designing and implementing the overall recruiting strategy, sourcing and attracting candidates by using databases, social media, cold calling, head hunting, and conducting interviews and filtering candidates for open positions.

The ideal candidate should have excellent hands-on experience with recruiting software, as well as Human Resource Information Systems (HRIS) or Human Resource Management Systems (HRMS), excellent communication and interpersonal skills and strong decision-making skills and the ability to influence others

This role will be based in Dubai Air Navigation Services Offices.

Key Accountabilities

  • The recruiter will collaborate with department managers on a regular basis and proactively identify future hiring needs. They will also be able to attract candidates using various sources, like social media networks and employee referrals.
  • Responsible to ensure our company attracts, hires and retains the best employees, while growing a strong talent pipeline.
  • Develop and update job descriptions and job specifications.
  • Perform job and task analysis to document job requirements and objectives.
  • Prepare recruitment materials and post jobs to appropriate job board/newspapers/colleges etc.
  • Source and recruit candidates by using databases, cold calling, social media, attending careers fairs, etc.
  • Screen candidates resumes and job applications.
  • Monitor and apply HR recruiting best practices.
  • Provide analytical and well documented recruiting reports to the rest of the team.
  • Act as a point of contact and build influential candidate relationships during the selection process.
  • Promote organisations reputation as "best place to work".

Specific Requirements

  • Bachelor's degree in human resources, a minimum of 5 years recruitment experience in ATS, Aviation or a closely related field.
  • Proven work experience as a Recruiter (either an in-house recruiter or a staffing agency recruiter).
  • Solid ability to conduct different types of interviews (structured, competency-based, APC's etc).
  • Hands on experience with various selection processes (video interviewing, phone interviewing, reference check, etc).
  • Ability to organize skills assessment centres (in tray activities, work samples, psychometric and IQ/EQ tests, etc).
  • Familiarity with HR databases, Applicant Tracking Systems (ATS) and Candidate Management Systems (CMS).

What's in it for you?

At Serco, our core values drive everything we do, and we believe in fairly compensating our colleagues for the value they bring to our organization. We are proud to offer a total reward package at Serco which includes:

  • Competitive monthly pay and allowances that are commensurate with the role and industry standards
  • Comprehensive medical insurance coverage and life insurance, so our employees can feel secure in their health and financial wellbeing
  • We recognize the importance of work-life balance, which is why we offer competitive leave benefits that exceed industry standards
  • We offer an annual airfare allowance to support our expat colleagues to stay in touch and visit their loved ones
  • We pride ourselves on providing a supportive work environment where we foster a positive Safety-First culture
  • We care deeply about our colleagues' wellbeing and offer access to wellbeing programs and platforms to support their physical, mental, and emotional health.
  • As a global organization, we offer a vast array of career paths for our employees to choose from. The scale and breadth of our organization provides our colleagues with opportunities for growth and variety in their career path, both regionally and globally.

Join Us

At Serco, we believe there is a place here for everyone. A place where you can bring your authentic self to work every day. Our workplace culture is one that embraces diversity and fosters equity, respect, and belonging for every individual. We are committed to equal employment opportunities and creating an inclusive environment that proudly celebrates the perspectives and backgrounds that each of our employees bring to work every day.

Join Serco and be part of a values-driven organization that invests in the development and well-being of its employees and offers a rewarding and fulfilling career.

Serco is committed to Equal Employment Opportunities and is committed to ensuring the safety of all of its employees through its Zero Harm initiative. Please visit for more information.



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