Desk Engineer

Our client here in Abu Dhabi is looking for **IT Help Desk who can join immediately.** **Requirements**: - Position: IT Help Desk. - Rules: Work under IT Help Desk. - Speaking Arabic. - Bachelor’s degree in computer sciences or related fields - 1-2 years’ work experience in service desk/customer services - Knowledge in IT Service Management and ITIL...

We have opening for service Desk engineer We have opening for service Desk engineer Job DescriptionRoles & ResponsibilitiesBeing part of the team addressing Incidents and Service Requests reported by business users of 24/7 - 365 Days work environment.Generate status reports/consolidated IM reports to the ServiceDesk ManagerAct as the Single point of contact...

**Service Desk Analyst** Find your next role with Adecco! We are the world's leading workforce solutions company, offering Flexible Placement, Permanent Placement, Executive Search, Emiratisation, Outsourcing and Volume Hiring Services Across All Sectors. We are looking for a talented Service Desk Analyst for our leading client in Dubai, UAE. Role: -...

A leading logistics company in Abu Dhabi is looking for an IT Help Desk Coordinator. **JOB PURPOSE** - Responds to users requests for information and assists in problem resolution. - Maintains contact with users on operational and production problems. - Perform problem tracking and initiate escalation procedures as required - Ensure that all problems are...

Profile Middle East is a service provider with more than 20 years of experience in the market which specializes in Technical Field and HR Consultancy Services in the Industrial Sector (Oil & Gas, Engineering, Construction, Commissioning) with our focus on the Middle East region and a worldwide presence. We are currently selecting for **MECHANICAL DESK...

Overview: Core42 is the UAE’s national-scale enabler for cloud and generative AI, combining G42 Group’s expertise across multiple technology disciplines into a single platform for public sector and large enterprise transformations. Building on our capabilities as sovereign cloud and HPC specialist, we bring generative AI, cybersecurity, professional and...

**IT Service Desk Agent (UAE National)** **Abu Dhabi** Parsons is looking for an amazingly talented **IT Service Desk Agent **to join our team! **What You'll Be Doing**: - Provides analytical and IT technical support remotely to end users of Parsons personal computers, workstations and related software and hardware. - Recognizes, categorizes and isolates...

Profile Middle East is a service provider with more than 20 years of experience in the market which specializes in Technical Field and HR Consultancy Services in the Industrial Sector (Oil & Gas, Engineering, Construction, Commissioning) with our focus on the Middle East region and a worldwide presence. We are currently selecting for **E & I DESK...

Profile Middle East is a service provider with more than 20 years of experience in the market which specializes in Technical Field and HR Consultancy Services in the Industrial Sector (Oil & Gas, Engineering, Construction, Commissioning) with our focus on the Middle East region and a worldwide presence. We are currently selecting for **ROTATING EQUIPMENT...

Profile Middle East is a service provider with more than 20 years of experience in the market which specializes in Technical Field and HR Consultancy Services in the Industrial Sector (Oil & Gas, Engineering, Construction, Commissioning) with our focus on the Middle East region and a worldwide presence.We are currently selecting for MECHANICAL DESK...

Job Description: - Service Desk Agent will have multilingual capabilities of English, Hindi and Malayalam - Log all activities, All incidents and requests to be tracked for successful resolution and closure. - Coordination for delivery & collection of hardware units and perform necessary documentation - Keeping track of all hardware inventory with record of...

The role is a level 1 technical support position responsible for providing cloud customers with support, general guidance, best practices, technical troubleshooting, and instructions on how to use or transition to cloud services. The Executive will: - record customer interactions in the form of tickets and escalate them to level 2 and 3 teams as needed. -...

The role is a level 1 technical support position responsible for providing cloud customers with support, general guidance, best practices, technical troubleshooting, and instructions on how to use or transition to cloud services. The Executive will: - record customer interactions in the form of tickets and escalate them to level 2 and 3 teams as needed. -...

Attempt to resolve requests by prioritizing and taking ownership to follow-up and ensure resolutions for every opened case. Support continuity among working teams by generating daily service desk reports highlighting continuing needs, irregularities, and repeated incidents. Liaise between customers and senior engineers to resolve critical incidents. Conduct...

Job Description: Service Desk Agent will have multilingual capabilities of English, Hindi and Malayalam Log all activities, All incidents and requests to be tracked for successful resolution and closure. Coordination for delivery & collection of hardware units and perform necessary documentation Keeping track of all hardware inventory with record of all...

Attempt to resolve requests by prioritizing and taking ownership to follow-up and ensure resolutions for every opened case. - Support continuity among working teams by generating daily service desk reports highlighting continuing needs, irregularities, and repeated incidents. Liaise between customers and senior engineers to resolve critical incidents. -...

Make a difference every day The Job Opportunity We are looking for a Service Desk Analyst who is ready to undertake a range of 1st line tasks in support to its customers, where they will primarily perform a variety of tasks depending on experience and capability to ensure that effective services are delivered as per Information Technology Infrastructure...

Purpose of Role: Handle a variety of operations/production problems requiring judgment within generally. Defined policies and procedures. Provide users guidance and first level support by assisting in problem resolution Perform quality checks and distributes reports.Key Responsibilities: Responds to users requests for information and assists in problem...

Provide first and second line technical support answering user queries relating to hardware and software problems viadesk visit phone and email Answer and log all service desk calls that are received via desk visit telephone and email in a timely manner escalatingany issues to third line support when required Proactively monitor the Service Desk inboxes...

Provide first and second line technical support answering user queries relating to hardware and software problems viadesk visit phone and email Answer and log all service desk calls that are received via desk visit telephone and email in a timely manner escalatingany issues to third line support when required Proactively monitor the Service Desk inboxes...