Service Desk Analyst

**Service Desk Analyst** Find your next role with Adecco! We are the world's leading workforce solutions company, offering Flexible Placement, Permanent Placement, Executive Search, Emiratisation, Outsourcing and Volume Hiring Services Across All Sectors. We are looking for a talented Service Desk Analyst for our leading client in Dubai, UAE. Role: -...

We are seeking a motivated and customer-oriented IT Service Desk Analyst to join our dedicated team. As an IT Service Desk Analyst you will be responsible for providing technical support and assistance to end-users, troubleshooting IT issues, and ensuring timely resolution. Your role will be critical in maintaining high customer satisfaction and productivity...

**Service Desk Analyst - Abu Dhabi (UAE)** Find your next role with Adecco! We are the world's leading workforce solutions company, offering flexible placement, permanent placement, executive search, Emiratization, outsourcing and volume hiring services across all sectors. We are currently recruiting for Service Desk Analyst for our prestigious client...

**Experience**:3-5**Posted**:07 Nov,2022**Location**:United Arab Emirates**Global IT Service Desk** **Work Location : Abu Dhabi** Job description: - At least 24 months of telephone based I/S Help Desk or Service Desk experience within a large call center environment. - Able to demonstrate strong verbal customer service skills including their ability...

Key Accountabilities ▪ Respond to Service Desk calls and emails in line with SLA terms.▪ Log and provide first-level online support for tickets using ITSM application.▪ Escalate unresolved tickets to second-level support teams and monitor all open tickets.▪ Close resolved tickets using ITSM application.▪ Schedule preventive maintenance for the...

You will be responsible for managing and delivering services for complex systems or platforms, with a focus on user satisfaction and continuous improvement.Client DetailsA large, exciting business going through a ServiceNow transformation.DescriptionEnsure services meet SLAs and manage the resolution of incidents and problems.Coordinate with support teams to...

**Salary**: AED1,500.00 - AED3,000.00 per month Ability to commute/relocate: - Abu Dhabi: Reliably commute or planning to relocate before starting work (required) Application Question(s): - CALL CENTRE EXPERIENCE ESPECIALLY SALES & MARKETING ENVIRONMENT **Experience**: - SERVICE DESK PLUS: 1 year (preferred)

Job description :At least 24 months of telephone based I/S Help Desk or Service Desk experience within a large call center environment.Able to demonstrate strong verbal customer service skills including their ability articulate words and talk to customers on both a personal as well as technical level.Able to demonstrate their writing skills which will...

Parsons is looking for an amazingly talented **IT Service Desk Agent **to join our team! **What You'll Be Doing**: - Provides analytical and IT technical support remotely to end users of Parsons personal computers, workstations and related software and hardware. - Recognizes, categorizes and isolates end user questions, issues and problems; either resolves...

Management & Program Analyst | Indian Health Service Abu DhabiThe Indian Health Service, an agency within the US Department of Health and Human Services , works to ensure that all American Indian and Alaska Native people receive comprehensive health care services and all Indian health facilities are staffed with well-trained, compassionate, committed health...

Title: Help Desk Service - sons/daughters of UAE Emirati Women Minimum 4 years higher diploma 2-3 Years in oil and Gas Industry is an advantage Certification in Customer Service or Equivalent Should be proficient in English and Arabic Ability to commute/relocate: - Abu Dhabi: Reliably commute or planning to relocate before starting work (required)

Overview: Core42 is the UAE’s national-scale enabler for cloud and generative AI, combining G42 Group’s expertise across multiple technology disciplines into a single platform for public sector and large enterprise transformations. Building on our capabilities as sovereign cloud and HPC specialist, we bring generative AI, cybersecurity, professional and...

Bachelor’s degree in Computer Sciences or related filed.Professional certifications such as ITIL.1+ years of experience providing technical support in a healthcare settingExperience with healthcare information systems, such as EMRs, patient portals, and medical imaging systemsKnowledge of MS Products (from user perspective)Strong Customer Service...

**IT Service Desk Agent (UAE National)** **Abu Dhabi** Parsons is looking for an amazingly talented **IT Service Desk Agent **to join our team! **What You'll Be Doing**: - Provides analytical and IT technical support remotely to end users of Parsons personal computers, workstations and related software and hardware. - Recognizes, categorizes and isolates...

**IT Service Desk - Abu Dhabi (UAE)** Find your next role with Adecco! We are the world's leading workforce solutions company, offering Flexible Placement, Permanent Placement, Executive Search, Emiratization, Outsourcing and Volume Hiring Services Across All Sectors We are hiring “IT Service Desk” For WIPRO, in Abu Dhabi Duration - 06 months and...

Bachelor’s degree inComputer Sciences or relatedfiled.Professional certifications such asITIL.1+ years of experience providingtechnical support in a healthcaresettingExperience with healthcare informationsystems, such as EMRs, patient portals, and medical imagingsystemsKnowledge of MS Products (from userperspective)Strong Customer Service Skills,verbal and...

**Detailed Service Description of IT Helpdesk Analyst Service** **Basic Function for the Service**: To provide efficient, qualitative and user-friendly help desk support to the systems used by the user to ensure effective resolution of day-to-day problems and queries regarding assigned systems. Provide continuous professional Helpdesk & Desktop Support...

POSITION SUMMARYThe Butler Service Desk Agent attends promptly and efficiently to all phone calls within 3 rings and is the primary point of contact for all telephone correspondence within the hotel. All phone calls are answered with a warm welcome and answer any guest questions, anticipate their wants and needs and resolve guest problems. Ensure guest’s...

Our client here in Abu Dhabi is looking for **IT Help Desk who can join immediately.** **Requirements**: - Position: IT Help Desk. - Rules: Work under IT Help Desk. - Speaking Arabic. - Bachelor’s degree in computer sciences or related fields - 1-2 years’ work experience in service desk/customer services - Knowledge in IT Service Management and ITIL...

Overview: **Core42** is the UAE’s national-scale enabler for cloud and generative AI, combining G42 Group’s expertise across multiple technology disciplines into a single platform for public sector and large enterprise transformations. Building on our capabilities as sovereign cloud and HPC specialist, we bring generative AI, cybersecurity, professional...