We have opening for service Desk engineer

4 weeks ago


abu dhabi, United Arab Emirates RAQMIYAT L.L.C Riyadh Full time
We have opening for service Desk engineer We have opening for service Desk engineer Job DescriptionRoles & ResponsibilitiesBeing part of the team addressing Incidents and Service Requests reported by business users of 24/7 - 365 Days work environment.Generate status reports/consolidated IM reports to the ServiceDesk ManagerAct as the Single point of contact (SPOC) for all IT service-related issues, requests, and requirements, providing support via phone, email, and chat.Analyze, categorize and attempt remote resolution of calls/tickets to Improve First level resolution rates using standard troubleshooting methodologies.Provide Level 1 support for all IT services, offering guidance to end users on the effective utilization of available services.
Disclaimer: Drjobs.ae
is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
Dr. Job is an online platform that connects employers with skilled job seekers, facilitating the search for job opportunities and top talent. Established in 2015. Dr. Job has emerged as the UAE premier job portal, attracting thousands of job seekers every day in UAE.#J-18808-Ljbffr

  • Abu Dhabi, United Arab Emirates RAQMIYAT L.L.C Riyadh Full time

    Job DescriptionRoles & ResponsibilitiesBeing part of the team addressing Incidents and Service Requests reported by business users of 24/7 - 365 Days work environment.Generate status reports/consolidated IM reports to the ServiceDesk ManagerAct as the Single point of contact (SPOC) for all IT service-related issues, requests, and requirements, providing...


  • Abu Dhabi, United Arab Emirates RAQMIYAT L.L.C Riyadh Full time

    Job DescriptionRoles & ResponsibilitiesBeing part of the team addressing Incidents and Service Requests reported by business users of 24/7 - 365 Days work environment.Generate status reports/consolidated IM reports to the ServiceDesk ManagerAct as the Single point of contact (SPOC) for all IT service-related issues, requests, and requirements, providing...


  • abu dhabi, United Arab Emirates IT Helpdesk Service Desk Analyst Full time

    The job posting is outdated and position may be filledJob Alert You will be updated with latest job alerts via emailValid email field requiredSend jobsJob Alert You will be updated with latest job alerts via emailValid email field requiredSend jobsA new role has come up with a large and well-known firm based in the UAE. Our client is recruiting for a...


  • Abu Dhabi, United Arab Emirates Injazat Full time

    Overview: Core42 is the UAE’s national-scale enabler for cloud and generative AI, combining G42 Group’s expertise across multiple technology disciplines into a single platform for public sector and large enterprise transformations. Building on our capabilities as sovereign cloud and HPC specialist, we bring generative AI, cybersecurity, professional and...

  • Service Desk Analyst

    2 months ago


    Abu Dhabi, United Arab Emirates Adecco Full time

    **Service Desk Analyst** Find your next role with Adecco! We are the world's leading workforce solutions company, offering Flexible Placement, Permanent Placement, Executive Search, Emiratisation, Outsourcing and Volume Hiring Services Across All Sectors. We are looking for a talented Service Desk Analyst for our leading client in Dubai, UAE. Role: -...

  • IT Service Desk Agent

    2 months ago


    Abu Dhabi, United Arab Emirates Convivo Technologies Full time

    Attempt to resolve requests by prioritizing and taking ownership to follow-up and ensure resolutions for every opened case. - Support continuity among working teams by generating daily service desk reports highlighting continuing needs, irregularities, and repeated incidents. Liaise between customers and senior engineers to resolve critical incidents. -...

  • IT Service Desk Agent

    2 months ago


    Abu Dhabi, United Arab Emirates Convivo Technologies Full time

    Attempt to resolve requests by prioritizing and taking ownership to follow-up and ensure resolutions for every opened case. - Support continuity among working teams by generating daily service desk reports highlighting continuing needs, irregularities, and repeated incidents. Liaise between customers and senior engineers to resolve critical incidents. -...

  • Butler Service Desk

    1 month ago


    Abu Dhabi, United Arab Emirates Marriott International, Inc Full time

    **Job Number** 23202873 **Job Category** Rooms & Guest Services Operations **Location** The St. Regis Abu Dhabi, Nation Tower, Corniche, Abu Dhabi, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **Start Your Journey With Us** From the very first...

  • Global IT Service Desk

    2 months ago


    Abu Dhabi, United Arab Emirates ParamInfo Full time

    **Experience**:3-5**Posted**:07 Nov,2022**Location**:United Arab Emirates**Global IT Service Desk** **Work Location : Abu Dhabi** Job description: - At least 24 months of telephone based I/S Help Desk or Service Desk experience within a large call center environment. - Able to demonstrate strong verbal customer service skills including their ability...

  • IT Service Desk

    1 month ago


    Abu Dhabi, United Arab Emirates Adecco Full time

    **IT Service Desk - Abu Dhabi (UAE)** Find your next role with Adecco! We are the world's leading workforce solutions company, offering Flexible Placement, Permanent Placement, Executive Search, Emiratization, Outsourcing and Volume Hiring Services Across All Sectors We are hiring “IT Service Desk” For WIPRO, in Abu Dhabi Duration - 06 months and...

  • Process Engineer I

    2 months ago


    abu dhabi, United Arab Emirates The Chemical Engineer Full time

    51,000 people. 49 countries. Over 120 office locations.We’re not just engineers. We’re a global team of data scientists, consultants, construction workers andinnovators all working to create a better tomorrow. Every day, we help customers in energy, chemicals andresources get one step closer to solving our planet’s toughest issues. Climate change. The...

  • Process Engineer I

    1 week ago


    abu dhabi, United Arab Emirates The Chemical Engineer Full time

    51,000 people. 49 countries. Over 120 office locations.We’re not just engineers. We’re a global team of data scientists, consultants, construction workers andinnovators all working to create a better tomorrow. Every day, we help customers in energy, chemicals andresources get one step closer to solving our planet’s toughest issues. Climate change. The...

  • IT Service Desk

    1 week ago


    Abu Dhabi, United Arab Emirates Presenta Software and Programming Consultancy Full time

    **JOB RESPONSIBILITIES**: Provide technical assistance and support for incoming queries. Provide assistance and support for the issues related to computer systems, software, and hardware. Maintain the helpdesk ticketing system to track and prioritize issues and ensure timely resolution. Troubleshoot and diagnose technical problems and provide appropriate...


  • Abu Dhabi, United Arab Emirates Maharat 71 Full time

    We are seeking a motivated and customer-oriented IT Service Desk Analyst to join our dedicated team. As an IT Service Desk Analyst you will be responsible for providing technical support and assistance to end-users, troubleshooting IT issues, and ensuring timely resolution. Your role will be critical in maintaining high customer satisfaction and productivity...

  • Service Desk Analyst

    2 months ago


    Abu Dhabi, United Arab Emirates Stefanini Full time

    The role is a level 1 technical support position responsible for providing cloud customers with support, general guidance, best practices, technical troubleshooting, and instructions on how to use or transition to cloud services. The Executive will: - record customer interactions in the form of tickets and escalate them to level 2 and 3 teams as needed. -...


  • Abu Dhabi, United Arab Emirates Stefanini Full time

    The role is a level 1 technical support position responsible for providing cloud customers with support, general guidance, best practices, technical troubleshooting, and instructions on how to use or transition to cloud services. The Executive will: - record customer interactions in the form of tickets and escalate them to level 2 and 3 teams as needed. -...

  • Site Engineer

    4 days ago


    abu dhabi, United Arab Emirates Site Engineer Full time

    The job posting is outdated and position may be filledThe site engineer is part of the site management team and takes some of the responsibility for security, health and safety, and organizing and supervising materials and people. The site engineer marks out the site, makes sure designs are applied correctly, and liaise with main and sub-contractors and the...

  • Help Desk Support

    1 week ago


    Abu Dhabi, United Arab Emirates BigData Technology Solutions Full time

    Job Description: - Service Desk Agent will have multilingual capabilities of English, Hindi and Malayalam - Log all activities, All incidents and requests to be tracked for successful resolution and closure. - Coordination for delivery & collection of hardware units and perform necessary documentation - Keeping track of all hardware inventory with record of...


  • Abu Dhabi, United Arab Emirates Perform Boxing Studio Full time

    We are on the hunt for a part-time front desk associate looking to join our fast-paced world. This position comes with potential to grow with our team. A front desk associate will be responsible for administrative duties such as: - Greeting clients and checking them into class - Managing client accounts using e-Gym software - Educating clients about our...

  • IT Service Desk

    1 month ago


    Abu Dhabi, United Arab Emirates PRESENTA SOFTWARE Full time

    **Salary**: AED1,500.00 - AED3,000.00 per month Ability to commute/relocate: - Abu Dhabi: Reliably commute or planning to relocate before starting work (required) Application Question(s): - CALL CENTRE EXPERIENCE ESPECIALLY SALES & MARKETING ENVIRONMENT **Experience**: - SERVICE DESK PLUS: 1 year (preferred)