Service Desk Analyst

**Summary**: Provide first and second line support to all system users. Ensure that the operations of the IT Service Desk support Enerflex business strategy and priorities at their location or other assigned locations, by working with other IT management and staff. **Principle Responsibilities and Duties**: Provide Tier I and II support for desktops,...

**Experience**:3-5**Posted**:07 Nov,2022**Location**:United Arab Emirates**Global IT Service Desk** **Work Location : Abu Dhabi** Job description: - At least 24 months of telephone based I/S Help Desk or Service Desk experience within a large call center environment. - Able to demonstrate strong verbal customer service skills including their ability...

The role is a level 1 technical support position responsible for providing cloud customers with support, general guidance, best practices, technical troubleshooting, and instructions on how to use or transition to cloud services. The Executive will: - record customer interactions in the form of tickets and escalate them to level 2 and 3 teams as needed. -...

Job Title: IT Service Desk Manager - Core42Job Summary:We are seeking a highly skilled IT Service Desk Manager to lead our team at Core42. As a key member of our IT department, you will be responsible for managing the day-to-day operations of our service desk, ensuring that customer inquiries are handled efficiently and effectively.Key Responsibilities:*...

JoyLifestyle Flower & Cake Shop is seeking a Front Desk Service Coordinator responsible for front desk cash handling and customer communication. Key responsibilities include: - Handling front desk payments and order transactions. - Communicating with customers in a friendly and professional manner, addressing inquiries. - Proficient in spoken Arabic and...

Overview: Core42 is the UAE’s national-scale enabler for cloud and generative AI, combining G42 Group’s expertise across multiple technology disciplines into a single platform for public sector and large enterprise transformations. Building on our capabilities as sovereign cloud and HPC specialist, we bring generative AI, cybersecurity, professional and...

Overview: Seeking a dynamicexcellencedriven and clientfocused IT Service Desk Manager to leadand oversee the optimal functioning of Core42s Service Deskproviding toptier IT support outstanding customer care experttechnical assistance and timely issue resolution to our portfolioof digital transformation clients. As the senior point of contactfor ITrelated...

Overview: Seeking a dynamicexcellencedriven and clientfocused IT Service Desk Manager to leadand oversee the optimal functioning of Core42s Service Deskproviding toptier IT support outstanding customer care experttechnical assistance and timely issue resolution to our portfolioof digital transformation clients. As the senior point of contactfor ITrelated...

**Job Overview**: **Key Responsibilities**: - Diagnose and resolve hardware, software, and network-related issues. - Install, configure, and maintain desktop computers, laptops, mobile devices, printers, and other peripherals. - Assist with user account setup, password resets, and access permissions across various systems and platforms. - Troubleshoot...

**IT Service Desk Agent (UAE National)** **Abu Dhabi** Parsons is looking for an amazingly talented **IT Service Desk Agent **to join our team! **What You'll Be Doing**: - Provides analytical and IT technical support remotely to end users of Parsons personal computers, workstations and related software and hardware. - Recognizes, categorizes and isolates...

Our client here in Abu Dhabi is looking for **IT Help Desk who can join immediately.** **Requirements**: - Position: IT Help Desk. - Rules: Work under IT Help Desk. - Speaking Arabic. - Bachelor’s degree in computer sciences or related fields - 1-2 years’ work experience in service desk/customer services - Knowledge in IT Service Management and ITIL...

Overview: **Core42** is the UAE’s national-scale enabler for cloud and generative AI, combining G42 Group’s expertise across multiple technology disciplines into a single platform for public sector and large enterprise transformations. Building on our capabilities as sovereign cloud and HPC specialist, we bring generative AI, cybersecurity, professional...

Female - Arabic Spekaer **Responsibilities**: - Responsible for greeting visitors - Answering and directing phone calls, scheduling appointments, and managing correspondence. - Maintain records, provide information about the organization. - Assisting with various administrative tasks, such as filing, data entry, and preparing documents. - Keeping accurate...

Rental Service Desk Operations SpecialistOur client, a leading industrial firm, is seeking a skilled Rental Service Desk Operations Specialist to be based in Abu Dhabi. In this role, you will be responsible for scheduling operations specialists on site familiarizations and off-hire inspections, monitoring the delivery of machines, and preparing...

Your job responsibilities are including the duties as below but not limited to these points： - Greet and welcome guests as soon as they arrive at the office - Direct visitors to the appropriate person and office - Answer, screen, and forward incoming phone calls - Ensure reception area is tidy and presentable, with all necessary stationery and material...

**Job Number** 24030156 **Job Category** Rooms & Guest Services Operations **Location** The St. Regis Abu Dhabi, Nation Tower, Corniche, Abu Dhabi, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **Start Your Journey With Us** From the very first...

Receiving visitors at the front desk by greeting, welcoming, directing and announcing them appropriately. - Answering screening and forwarding incoming phone calls. - Maintain office security by following safety procedures and controlling access via the reception desk e.g monitor logbook. - Perform other clerical receptionist duties such as filing,...

Log and manage all support requests in the ticketing system and ensure timely resolution. - Escalate issues to higher-level technical support or management when necessary. - Maintain and monitor security standards for company devices and software. - Create and maintain documentation - Update records in the system. - Ensure a high standard of service by...

**Job Number** 22216951 **Job Category** Rooms & Guest Services Operations **Location** The Ritz-Carlton Abu Dhabi Grand Canal, PO Box 91888, Al Maqta Area, Abu Dhabi, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists the Front...

We are hiring for **IT Business Analyst for a government entity client.** Location: Abu Dhabi Vacancy: 1 Nationality: Native Arabic Speaker **Must have**: - Bachelor's degree - **Minimum of 5 years of proven experience as a Business Analyst or similar role and worked with a government entity.** - **Experience in creating/ developing and implementing the...