Project Manager implementation of Genesys Contact Center solutions
3 days ago
This is a 12-month contract position.
Project Manager implementation of Genesys Contact Center/Call Centre software is required. My client is a global name organisation, which is an international market leader. This is an exceptional opportunity to work with an extraordinary and hugely successful company. The opportunity is to lead from a technology perspective this organisation's implementation of Genesys Call Centre software. It is essential that the PM has in-depth experience of implementing Genesys Call Centre software from end to end.
Essential Responsibilities:
- Specific implementation of Genesys Call Centre software.
- Minimum 10 years of specialist technical experience, ideally within a project-based IT environment, including IT Project management (minimum 8-10 years) with good experience in industry standard Project management and Development life Cycles, Change implementation planning and management, Systems Development Management, PM tools, Application support & Business analysis, People management.
- Experience in IT project management in a CMMI environment will definitely be an added advantage.
- Excellent and assertive communication and influencing/negotiating skills are ideal prerequisites for all positions.
- Experience with large scale network deployments.
- Experience of managing deployments to multiple sites and working closely with site contacts is required.
- Strong technical skills in infrastructure areas.
- Strong vendor management skills.
- High level of stakeholder management capability, ability to liaise with Senior execs and VPs.
About The Company:
RP International is the leading specialist recruitment consultancy in the established and emerging telecoms markets. From our hubs covering the Americas, Europe, the CIS, the Middle East, Africa, and Asia Pacific, we have partnered with operators, vendors, systems integrators, and consultancies in more than a hundred countries, giving us an in-depth understanding of cultural sensitivities, local business practices, and hiring requirements.
Our clients and candidates benefit from the long-term perspective and breadth of knowledge that comes from working with an industry partner. From our beginnings providing telecoms expertise into deregulating markets, we have developed our range of services to supply executive search, contingent, contract, and launch and transformation resource solutions across the industry. Our historic success in cross-border search assignments connects our clients to a global network of industry talent. We identify the best available candidates on a local, regional, and international basis.
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Dubai, Dubai, United Arab Emirates RP International (RPI) Full timeProject Manager Implementation of Genesys Contact Center SolutionsThis is a 12-month contract position.RPI is seeking an experienced Project Manager to lead the implementation of Genesys Contact Center software. The ideal candidate will have in-depth knowledge of Genesys Call Centre software and a proven track record of successfully delivering large-scale IT...
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