Genesys Technical Program Manager
1 day ago
This role requires a highly skilled individual with technical expertise in Genesys contact centre solutions, including SIP Integration, IVR, Inbound, Outbound, Multichannel routing, GVP, Reporting, GIR, QM, WFM, e-Services, and experience in migrating from Genesys Engage to Genesys Cloud. As a Senior Contact Center Consultant, you will work closely with customers to ensure seamless integration and delivery of Genesys solutions.
Main Responsibilities- Solution Delivery:
- Maintenance of the latest Genesys contact centre solutions,
- Assisting customers with migration from Genesys Engage to Genesys Cloud
- Technical Expertise:
- Installation and configuration of Genesys applications,
- Troubleshooting of Genesys Modules,
- Genesys certified in CIM troubleshooting for support
-
Genesys Project Manager
2 weeks ago
Dubai, Dubai, United Arab Emirates Robinson & Co (Singapore) Pte Ltd Full timePress Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Genesys Project Manager | Al Futtaim Engineering | Al Futtaim Technologies Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab...
-
Technical Solutions Lead
1 day ago
Dubai, Dubai, United Arab Emirates Robinson & Co (Singapore) Pte Ltd Full timeAl-Futtaim Group is a leading regional business headquartered in Dubai, with five operating divisions; automotive, financial services, real estate, retail and healthcare. The company employs more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, and partners with over 200 of the world's most admired and innovative...
-
Senior Account Executive, Enterprise
2 weeks ago
Dubai, Dubai, United Arab Emirates Genesys Full timeSenior Account Executive, Enterprise Apply locations Dubai, United Arab Emirates time type Full time posted on Posted 3 Days Ago job requisition id JR106330 Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience...
-
Genesys Solutions Architect
2 hours ago
Dubai, Dubai, United Arab Emirates Robinson & Co (Singapore) Pte Ltd Full timeJob DescriptionThe successful candidate will be responsible for managing the delivery of Genesys contact center solutions to customers. This includes overseeing the installation, testing, and commissioning of these solutions at customer sites.Responsibilities:Ensuring the committed timelines are met for the projects at customer sites within the agreed scope,...
-
Genesys Contact Center Specialist
3 days ago
Dubai, Dubai, United Arab Emirates Juma Al Majid Holding Group L.L.C Full timeAbout the Job: We are looking for an experienced IT Systems Coordinator to manage and maintain our Genesys Contact Center solutions. The ideal candidate will have a strong understanding of system integrations, APIs, and enterprise applications, as well as proficiency in Microsoft Power Platform (Power Apps, Power Automate, Power BI, Power Virtual Agents)....
-
Genesys Sr. Support Engineer
3 days ago
Dubai, Dubai, United Arab Emirates Robinson & Co (Singapore) Pte Ltd Full timeEstablished in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more...
-
Technical System Administrator
3 days ago
Dubai, Dubai, United Arab Emirates Juma Al Majid Holding Group L.L.C Full timeJob Summary: We are seeking a highly skilled Technical System Administrator to join our team at Juma Al Majid Holding Group L.L.C. The ideal candidate will have extensive experience in configuring and managing Genesys Contact Center solutions, with a strong foundation in programming and business analytics. About the Role: As a Technical System Administrator,...
-
Dubai, Dubai, United Arab Emirates RP International (RPI) Full timeProject Manager Implementation of Genesys Contact Center Solutions This is a 12-month contract position. Project Manager implementation of Genesys Contact Center/Call Centre software is required. My client is a global name organisation, which is an international market leader. This is an exceptional opportunity to work with an extraordinary and hugely...
-
Technical Project Lead
2 hours ago
Dubai, Dubai, United Arab Emirates Robinson & Co (Singapore) Pte Ltd Full timeAbout the RoleAs a Technical Project Lead, you will be responsible for leading technical engineer teams in delivering contact center solutions to customers using Genesys Engage and Genesys Cloud. You will oversee project delivery, ensuring timely completion within agreed scope, cost, and quality parameters.Key Responsibilities:Installation, testing, and...
-
Dubai, Dubai, United Arab Emirates RP International (RPI) Full timeProject Manager Implementation of Genesys Contact Center SolutionsThis is a 12-month contract position.RPI is seeking an experienced Project Manager to lead the implementation of Genesys Contact Center software. The ideal candidate will have in-depth knowledge of Genesys Call Centre software and a proven track record of successfully delivering large-scale IT...
-
Genesys Support Engineer
1 day ago
Dubai, Dubai, United Arab Emirates Robinson & Co (Singapore) Pte Ltd Full timeEstablished in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive regional businesses headquartered in Dubai. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East,...
-
Technical Program Manager
2 days ago
Dubai, Dubai, United Arab Emirates General Pension and Social Security Authority (GPSSA) Full timeJob OverviewWe are seeking a highly skilled Technical Program Manager to join our team at the General Pension and Social Security Authority (GPSSA). This role will be responsible for leading the development and implementation of integration solutions for digital channels and enterprise systems.The ideal candidate will have a strong background in cloud...
-
IT Systems Coordinator
3 days ago
Dubai, Dubai, United Arab Emirates Juma Al Majid Holding Group L.L.C Full timeAbout Us: Juma Al Majid Holding Group L.L.C is a leading conglomerate in Dubai, United Arab Emirates. We are committed to delivering exceptional customer service through our Genesys Contact Center solutions. As an IT Systems Coordinator, you will play a crucial role in ensuring the smooth operation of our contact center systems. Key Responsibilities: Set up...
-
Technical Program Manager
4 days ago
Dubai, Dubai, United Arab Emirates Teachmecode Full timeWe are looking for a Technical Program Manager with expertise in Python to join our team at TeachMeCode Institute. As a technical program manager, you will be responsible for leading the development of software solutions that improve how people operate software and infrastructure everywhere.Key ResponsibilitiesDevelop and implement technical strategies for...
-
Microsoft Power Platform Developer
3 days ago
Dubai, Dubai, United Arab Emirates Juma Al Majid Holding Group L.L.C Full timeAbout the Company: Juma Al Majid Holding Group L.L.C is a diversified business group with interests in various sectors, including automotive, real estate, and technology. Our company values innovation, quality, and customer satisfaction. We are seeking an experienced Technical System Administrator to join our team and contribute to our success. Key...
-
Technical Program Coordinator
2 days ago
Dubai, Dubai, United Arab Emirates Amazon Full timeWe are seeking a talented Technical Program Coordinator to join our Operations Engineering team in Dubai. This role requires strong organizational and communication skills to support large-scale engineering projects.You will assist in providing equipment specifications, technical support to Procurement and Change Management, collaborate closely with internal...
-
Technical Program Analyst
6 days ago
Dubai, Dubai, United Arab Emirates Mastercard Full timeRoles and responsibilitiesWe work to connect and power aninclusive, digital economy that benefits everyone, everywhere bymaking transactions safe, simple, smart and accessible. Usingsecure data and networks, partnerships and passion, our innovationsand solutions help individuals, financial institutions, governmentsand businesses realize their greatest...
-
Enterprise Account Development Manager
4 days ago
Dubai, Dubai, United Arab Emirates Genesys Full timeAbout the RoleWe are seeking a highly motivated and experienced Senior Account Executive to join our team. As an Account Executive, you will be responsible for driving sales growth and revenue expansion across our Enterprise business segments.Key ResponsibilitiesDevelop and execute account plans to drive revenue growth and increase market share.BUILD STRONG...
-
Senior Contact Center Consultant
1 day ago
Dubai, Dubai, United Arab Emirates Robinson & Co (Singapore) Pte Ltd Full timeAs a key member of the team, you will be responsible for maintaining the latest Genesys contact centre solutions including SIP Integration, IVR, Inbound, Outbound, Multichannel routing, GVP, Reporting, GIR, QM, WFM, e-Services, and assisting customers with migration from Genesys Engage to Genesys Cloud. You will provide 24/7 support, participate in...
-
Program Manager, Technical Engineering
2 days ago
Dubai, Dubai, United Arab Emirates Amazon Full timeAs a Senior Lab Operations Engineer at Amazon, you will work closely with multiple technical teams to support the development and testing of various devices. Your primary responsibility will be to manage lab operations, ensuring that all facilities and equipment are maintained in a safe and efficient manner.You will be responsible for planning, organizing,...