Contact Center Representative

About the RoleThe MedNet Group is a leading Third-Party Administrator across the MEA region. We are currently seeking a Quality Senior Specialist – Customer Service Contact Center to join our team.As a Quality Senior Specialist, you will be responsible for conducting quality assurance processes, reviews, and assessments for contact center customer service...

Summary:Theremote Call Center Representative works in a high volume fast-pacedenvironment handling inbound and outbound calls (no cold calling)for customers seeking a commercial insurance quote for their smallbusiness.The ideal candidate has a minimum oftwo (2) years of customer support experience working in a remotecall center environment and is comfortable...

Role OverviewWe are seeking an experienced Contact Center Strategist based in Dubai to join our local team. As a key member of our GCC team, you will collaborate closely with our Global Teams based out of Mexico to enhance contact center flows through advanced automation and AI-driven solutions.About the JobThis individual will work closely with...

Roles and responsibilities We are seeking a luxury Contact Centre Manager to oversee our client's loyalty program call center operations. The ideal candidate will be responsible for leading a team of contact centre agents delivering personlized services to loyalty program members. This role requires strong leadership skills in a fast-paced environment and...

Roles and responsibilitiesWe are seeking a luxury ContactCentre Manager to oversee our client's loyalty program callcenter operations. The ideal candidate will be responsible forleading a team of contact centre agents delivering personlizedservices to loyalty program members. This role requires strongleadership skills in a fast-paced environment and...

About the RoleWe are seeking an experienced Business Analyst with Genesys cloud expertise to lead the design and implementation of innovative contact center solutions.

Quality Senior Specialist – Customer Service Contact CenterQuality Senior Specialist – Customer Service Medical Call Center (MNGHS)As a member of Munich Re, the MedNet Group is a leading Third-Party Administrator across the MEA region. We are currently seeking to hire a Quality Senior Specialist – Customer Service Contact Center. He/She will be...

Key QualificationsTo succeed in this role, you will need:Bachelor's degree in a medical-related field or equivalent experience.3-5 years of experience in Customer Service space/Contact Center as Interactions and processes Quality Assurance/Coach within healthcare industry or insurance-related field.Strong knowledge of quality assurance evaluation and scoring...

Role OverviewThe Contact Center Agent plays a critical role in ensuring seamless communication between patients and hospital staff. You will be responsible for handling incoming calls, resolving patient queries, and escalating complex issues to relevant teams.Key Responsibilities:Answer and manage multiple phone lines simultaneously, responding to patient...

Salt Middle East - Contract ManagementWe require a Senior Project Manager to oversee the implementation of our Contact Center, IVR, and Genesys project.The successful candidate will have strong project management skills, including planning, execution, and monitoring. They should also possess excellent communication and stakeholder engagement...

Call Center RepresentativeA call centerrepresentative will handle inbound and/or outbound calls resolvecustomer inquiries and provide exceptional service. The rolerequires excellent communication skills problemsolving abilitiesand a commitment to meeting performancetargetsCompany Provides:3000 AEDSalary Incentive Visa Accommodation Transportation Medical...

What We OfferAl-Futtaim Engineering & Technologies offers customers complete engineering and systems integration solutions. The company operates in several countries, providing a wide variety of products and services, including air conditioning, scaffolding, access solutions, elevators and escalators, control and life safety, facilities management, building...

Call Center Representative - Hindi/Urdu Speaker Contract: 12 months Type: Outsourced Shift: Rotational Shift Salary: to 6000 AED Key Responsibilities: Handle inbound and outbound calls, addressing customer inquiries, complaints, and service requests. Provide accurate information about products, services, and policies. Ensure prompt...

The Gulf Marketing Group (GMG Group) is seeking a skilled Customer Service Officer to join its team. As a leading global well-being company, we operate across various sectors, including sport, everyday goods, health and beauty, properties, and logistics. With a strong presence in the Middle East, North Africa, and Asia, we have introduced over 120 brands...

We are looking for an experienced Call Center Representative that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively addressing customers calls, requirements, inquiries and complaints; keeping customer satisfaction at the core of every decision and...

JOB TITLE:Contact Centre TrainerLOCATION:DUBAISALARY:13,000AEDResponsibilities:Develop, deliver, and assess training programs for contact center agents, focusing on communication skills, Tax knowledge and customer service techniques.Conduct onboarding and ongoing training sessions for new hires and existing employees, ensuring they meet performance...

Project Manager Implementation of Genesys Contact Center Solutions This is a 12-month contract position. Project Manager implementation of Genesys Contact Center/Call Centre software is required. My client is a global name organisation, which is an international market leader. This is an exceptional opportunity to work with an extraordinary and hugely...

About the Role:As a Hospital Call Center Representative at Al Zahra Hospital, you will play a crucial role in providing exceptional customer service to our patients. Your primary responsibility will be to handle all inbound and outbound calls, addressing the diverse needs of our patients in a timely and professional manner. Additionally, you will work...

About This Role:We are currently seeking a highly motivated and experienced Call Center Team Lead to oversee our contact centre operations. The successful candidate will be responsible for managing a team of customer service representatives, ensuring that all calls are handled efficiently and effectively.The ideal candidate will possess excellent leadership...

Are you a motivated and detail-oriented individual looking for a new challenge? Do you possess excellent communication skills and a passion for delivering exceptional customer service? If so, we invite you to apply for the Customer Service Representative role at ABCswap, Inc.About the PositionThis is a fantastic opportunity to develop your skills and build a...