Hospital Call Center Representative

2 days ago


Dubai, Dubai, United Arab Emirates Al Zahra Hospital Full time
About the Role:

As a Hospital Call Center Representative at Al Zahra Hospital, you will play a crucial role in providing exceptional customer service to our patients. Your primary responsibility will be to handle all inbound and outbound calls, addressing the diverse needs of our patients in a timely and professional manner. Additionally, you will work closely with our team to ensure seamless communication and coordination between patients, doctors, and staff.

Key Responsibilities:
  1. Provide accurate and up-to-date information on hospital facilities, services, and policies to patients and visitors.
  2. Resolve patient inquiries and concerns in a professional and empathetic manner.
  3. Schedule appointments and coordinate with doctors and staff to ensure efficient use of resources.
  4. Maintain accurate records of patient interactions, including calls, emails, and in-person visits.

Requirements:
Two (2) years of experience in a similar role, excellent communication and problem-solving skills.
  • Call Center Agent

    2 weeks ago


    Dubai, Dubai, United Arab Emirates Al Zahra Hospital Full time

    The job of Call Center employee is to receive and answer calls from patients requiring medical services or clarification regarding a medical entity, including appointments and scheduling of the patient to their desired doctors. Hospital Call Center can be of two types – inbound (received calls) and outbound (make calls). In either case, the call center...


  • Dubai, Dubai, United Arab Emirates jobsnetworks Full time

    Call Center RepresentativeA call centerrepresentative will handle inbound and/or outbound calls resolvecustomer inquiries and provide exceptional service. The rolerequires excellent communication skills problemsolving abilitiesand a commitment to meeting performancetargetsCompany Provides:3000 AEDSalary Incentive Visa Accommodation Transportation Medical...


  • Dubai, Dubai, United Arab Emirates ARMADA HOSPITAL Full time

    About This Role:We are currently seeking a highly motivated and experienced Call Center Team Lead to oversee our contact centre operations. The successful candidate will be responsible for managing a team of customer service representatives, ensuring that all calls are handled efficiently and effectively.The ideal candidate will possess excellent leadership...


  • Dubai, Dubai, United Arab Emirates TASC Outsourcing Full time

    Call Center Representative - Hindi/Urdu Speaker Contract: 12 months Type: Outsourced Shift: Rotational Shift Salary: to 6000 AED Key Responsibilities: Handle inbound and outbound calls, addressing customer inquiries, complaints, and service requests. Provide accurate information about products, services, and policies. Ensure prompt...


  • Dubai, Dubai, United Arab Emirates Beno Full time

    We are looking for an experienced Call Center Representative that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively addressing customers calls, requirements, inquiries and complaints; keeping customer satisfaction at the core of every decision and...

  • Call Center Executive

    3 weeks ago


    Dubai, Dubai, United Arab Emirates ARMADA HOSPITAL Full time

    Responsibilities: Manage large amounts of inbound and outbound calls in a timely manner Follow communication "scripts" when handling different topics Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives Seize opportunities to upsell the services Entering accurate and detailed data into the system...


  • Dubai, Dubai, United Arab Emirates JLL Full time

    Here is some of what you will do: Answer all incoming calls and perform appropriate functions as needed; verify and update call center documents.Provide excellent customer service to all internal and external customers and a willingness to ensure that all communication and interactions are of the highest degree of professional behavior.Follow the escalation...

  • call center

    4 weeks ago


    Dubai, Dubai, United Arab Emirates jobsnetworks Full time

    Job Title: Call CenterRepresentativeJob Summary: We are seeking adedicated and customeroriented Call Center Representative to handleinbound and/or outbound calls resolve customer inquiries andprovide exceptional service. The role requires excellentcommunication skills problemsolving abilities and a commitment tomeeting performance...


  • Dubai, Dubai, United Arab Emirates VPerfumes LLC Full time

    About the RoleVPerfumes LLC is seeking an Outbound Call Center Representative to join our customer support team. In this role, you will be responsible for delivering exceptional service to clients through outbound calls.Responsibilities:Initiate outbound calls to customers based on provided data.Address customer inquiries, resolve issues, and provide...


  • Dubai, Dubai, United Arab Emirates JLL Full time

    Here is some of whatyou will do:Answer all incoming calls and performappropriate functions as needed; verify and update call centerdocuments.Provide excellent customer serviceto all internal and external customers and a willingness to ensurethat all communication and interactions are of the highest degreeof professional behavior.Follow the escalationprocess...


  • Dubai, Dubai, United Arab Emirates JLL Full time

    Here is some of whatyou will do: Answer all incoming calls and performappropriate functions as needed; verify and update call centerdocuments. Provide excellent customer serviceto all internal and external customers and a willingness to ensurethat all communication and interactions are of the highest degreeof professional behavior. Follow the...


  • Dubai, Dubai, United Arab Emirates JLL Full time

    Here is some of whatyou will do:Answer all incoming calls and performappropriate functions as needed; verify and update call centerdocuments.Provide excellent customer serviceto all internal and external customers and a willingness to ensurethat all communication and interactions are of the highest degreeof professional behavior.Follow the escalationprocess...


  • Dubai, Dubai, United Arab Emirates Client of Pollentium Human Resources Full time

    Bachelor of Business Administration (Management) Nationality: Any Nationality Vacancy: 1 Vacancy Job Description Call Center Representative responsibilities include: Managing large amounts of inbound and outbound calls in a timely manner Following call center scripts when handling different topics Identifying customers' needs, clarifying...

  • Call Center Executive

    3 weeks ago


    Dubai, Dubai, United Arab Emirates Dr Joy Dental Clinic Full time

    Are you passionate about helping people and ensuring they have the best dental care experience? Do you excel in a fast-paced environment where every call is a chance to make a difference? If so, we want you to join our friendly team as a Dental Clinic Call Center Representative Modern Environment : Work in a state-of-the-art dental clinic equipped with...


  • Dubai, Dubai, United Arab Emirates Tafaseel Group Full time

    Job Type: Temporary Visa Status: Own Visa Key Responsibilities: 1. Call Management: Answering inquiries related to event details, including location and general topics. Assisting with the registration process, including guiding attendees through online registration, troubleshooting technical issues, and confirming registrations. Offering guidance on...

  • Call Center Agent

    3 weeks ago


    Dubai, Dubai, United Arab Emirates Bab Al Shams Full time

    ( 14270 )Rare Finds is a diverse collection of resorts celebrating the individuality and unique identity of a destination, with a distinct ability to captivate the imagination, and bring to the forefront the essence of a place.Authentic and captivating, Bab Al Shams Desert Resort is a truly magical destination, where expertly curated itineraries and bespoke...

  • Call Center Manager

    4 weeks ago


    Dubai, Dubai, United Arab Emirates Foreground. Full time

    Oversee daily operations of thecall center, ensuring efficiency and compliance with companypolicies.Lead and manage a team of call centeragents, providing training, coaching, and performancefeedback.Develop and implement strategies toimprove productivity, performance, and customer satisfactionrates.Monitor and evaluate agent performance,providing feedback...

  • Call Center Agent

    1 day ago


    Dubai, Dubai, United Arab Emirates Sundus Full time

    Position Title: Call Center AgentJPC – 3225Location: DubaiLanguage: Excellent in English & Arabic.Exclusively for UAE NationalJob DescriptionManaging large amounts of inbound and outbound calls in a timely manner.Following call center "scripts" when handling different topics.Identifying customers' needs, clarify information, research every issue and...


  • Dubai, Dubai, United Arab Emirates Al Zahra Hospital Full time

    Job Description:The Medical Services Coordinator at Al Zahra Hospital is responsible for receiving and answering calls from patients requiring medical services or clarification regarding a medical entity. This includes appointments and scheduling of the patient to their desired doctors. The Call Center employee must be well-versed with medical information...


  • Dubai, Dubai, United Arab Emirates KCM CALL CENTERS SERVICES Full time

    Job Overview:KCM CALL CENTERS SERVICES is a leading provider of financial services, and we are seeking a highly skilled Financial Services Representative to join our team.Key Responsibilities:We are looking for someone with excellent communication skills to conduct outbound calls to prospective clients and introduce our investment opportunities and financial...