Guest Services Supervisor

3 weeks ago


Dubai, Dubai, United Arab Emirates Atlantis Resort Full time

Position Overview:
As a Guest Services Supervisor at Atlantis Resort, you will be at the forefront of providing exceptional hospitality to our esteemed guests. Your primary responsibility will be to ensure that every visitor is welcomed warmly, creating memorable experiences that reflect the luxury of our establishment.

Key Responsibilities:
- Deliver outstanding customer service by engaging with guests and ensuring their needs are met with a smile.
- Foster strong relationships with hotel guests, local patrons, and repeat visitors, enhancing their overall experience.
- Act as a brand ambassador, promoting repeat visits and attracting new clientele by understanding and communicating their unique preferences and requests to the management team.

Essential Skills:
- Exhibit a profound knowledge and enthusiasm for the Atlantis brand, contributing to the creation of a welcoming atmosphere.
- Collaborate closely with the marketing and public relations teams to effectively communicate upcoming events, promotions, and special initiatives to our guests.

Ideal Candidate:
The successful candidate will be impeccably presented and possess exceptional communication skills, enabling them to interact positively and professionally with guests and team members alike.



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