Current jobs related to Guest Service Supervisor - Dubai, Dubai - Minor International

  • Hotel Guest Services Supervisor

    4 days ago

    Dubai, Dubai, United Arab Emirates Anantara Hotels & Resorts Full time

    Hotel Guest Services SupervisorAt Anantara Hotels & Resorts, we are seeking a highly skilled and experienced Hotel Guest Services Supervisor to join our team. This key role is responsible for delivering exceptional guest experiences, ensuring that every interaction with our guests is memorable and exceeds their expectations.Key Responsibilities:Anticipate...

  • Guest Services Ambassador

    4 weeks ago

    Dubai, Dubai, United Arab Emirates Accor Full time

    Job SummaryWe are seeking a highly skilled Guest Services Officer to join our team at Accor. As a key member of our front office team, you will be responsible for delivering exceptional guest experiences and ensuring that our guests feel welcome and valued.Key ResponsibilitiesGuest Welcome and Check-in: Greet and welcome guests, ensuring a smooth and...

  • Guest Services Ambassador

    4 weeks ago

    Dubai, Dubai, United Arab Emirates Accor Full time

    Job SummaryWe are seeking a highly skilled Guest Services Officer to join our team at Accor. As a key member of our front office team, you will be responsible for delivering exceptional guest experiences and ensuring that our guests feel welcome and valued.Key ResponsibilitiesGuest Welcome and Check-in: Greet and welcome guests, ensuring a smooth and...

  • Guest Relations Supervisor

    7 days ago

    Dubai, Dubai, United Arab Emirates Anantara Hotels & Resorts Full time

    Job Description:As a Guest Relations Supervisor at Anantara Dubai Palm Jumeirah Resort & Spa, you will be responsible for providing exceptional service to our guests, ensuring a seamless arrival and departure experience, and maintaining the highest levels of customer satisfaction.Key Responsibilities:Manage the Guest Relations function, ensuring prompt and...

  • Guest Relations Supervisor

    4 weeks ago

    Dubai, Dubai, United Arab Emirates Anantara Hotels & Resorts Full time

    Job Title: Guest Relations SupervisorAt Anantara Hotels & Resorts, we are seeking a highly skilled and experienced Guest Relations Supervisor to join our team. As a key member of our front office operations, you will be responsible for delivering exceptional guest experiences and ensuring that our guests feel valued and cared for throughout their stay.Key...

  • Guest Relations Supervisor

    4 weeks ago

    Dubai, Dubai, United Arab Emirates Anantara Hotels & Resorts Full time

    Job Title: Guest Relations SupervisorAt Anantara Hotels & Resorts, we are seeking a highly skilled and experienced Guest Relations Supervisor to join our team. As a key member of our front office operations, you will be responsible for delivering exceptional guest experiences and ensuring that our guests feel valued and cared for throughout their stay.Key...

  • Guest Relations Supervisor

    3 weeks ago

    Dubai, Dubai, United Arab Emirates Anantara Hotels & Resorts Full time

    Job Title: Guest Relations SupervisorAt Anantara Hotels & Resorts, we are seeking a highly skilled and experienced Guest Relations Supervisor to join our team. As a key member of our front office operations, you will be responsible for delivering exceptional guest service and ensuring a seamless experience for our valued customers.Key Responsibilities:Guest...

  • Guest Journey Supervisor

    7 days ago

    Dubai, Dubai, United Arab Emirates Anantara Hotels & Resorts Full time

    Job SummaryWe are seeking a highly skilled Guest Journey Supervisor to join our team at Anantara Hotels & Resorts. As a key member of our Front Office team, you will be responsible for ensuring that every guest has a seamless and enjoyable experience from check-in to check-out.Key ResponsibilitiesTo anticipate and exceed guest expectations by providing...

  • Guest Experience Supervisor

    7 days ago

    Dubai, Dubai, United Arab Emirates The Lana, Dubai - Dorchester Collection Full time

    About the RoleThe Lana, Dubai - Dorchester Collection is seeking a highly skilled Guest Experience Supervisor to join our team. As a key member of our Guest Experience team, you will play a vital role in driving continuous improvement of our Guest experience, enhancing the hotel service proposition, and efficiency of processes.Key ResponsibilitiesWork...

  • Spa Receptionist

    4 days ago

    Dubai, Dubai, United Arab Emirates MARRIOTT International Full time

    Job SummaryAs a Spa Receptionist, you will be the first point of contact for guests, providing exceptional service and ensuring a memorable experience. You will be responsible for scheduling services, confirming appointments, and promoting spa and salon services.Key ResponsibilitiesScheduling and Confirmations: Schedule services for individuals and large...

  • Guest Services Ambassador

    4 weeks ago

    Dubai, Dubai, United Arab Emirates JUMEIRAH Full time

    Guest Services ExecutiveAn exciting opportunity has arisen for a skilled Guest Services Executive to join Jumeirah Emirates Towers. As a key member of our team, you will be responsible for delivering exceptional guest experiences and ensuring seamless check-in and check-out processes.Main Responsibilities:Guest Check-in and Check-out: Provide efficient and...

  • Guest Services Ambassador

    4 weeks ago

    Dubai, Dubai, United Arab Emirates JUMEIRAH Full time

    Guest Services ExecutiveAn exciting opportunity has arisen for a skilled Guest Services Executive to join Jumeirah Emirates Towers. As a key member of our team, you will be responsible for delivering exceptional guest experiences and ensuring seamless check-in and check-out processes.Main Responsibilities:Guest Check-in and Check-out: Provide efficient and...

  • Guest Service Representative

    4 weeks ago

    Dubai, Dubai, United Arab Emirates IBIS Full time

    Job Title: Guest Service AgentAbout the Role:We are seeking a highly motivated and service-focused Guest Service Agent to join our team at IBIS. As a Guest Service Agent, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Provide warm and welcoming service to...

  • Guest Services Ambassador

    4 weeks ago

    Dubai, Dubai, United Arab Emirates JUMEIRAH Full time

    Guest Services ExecutiveAn exciting opportunity has arisen for a skilled Guest Services Executive to join Jumeirah Emirates Towers. As a key member of our team, you will be responsible for delivering exceptional guest experiences and ensuring seamless check-in and check-out processes.Main Responsibilities:Guest Check-in and Check-out: Provide efficient and...

  • Guest Service Ambassador

    4 weeks ago

    Dubai, Dubai, United Arab Emirates Novotel Hotels Full time

    Job SummaryWe are seeking a highly skilled Guest Service Agent to join our team at Novotel Hotels. As a Guest Service Agent, you will be responsible for providing exceptional service to our guests, ensuring their stay is memorable and enjoyable.Key ResponsibilitiesGuest Service: Greet and check-in guests, respond to requests, and settle accounts while...

  • Guest Service Ambassador

    4 weeks ago

    Dubai, Dubai, United Arab Emirates Novotel Hotels Full time

    Job SummaryWe are seeking a highly skilled Guest Service Agent to join our team at Novotel Hotels. As a Guest Service Agent, you will be responsible for providing exceptional service to our guests, ensuring their stay is memorable and enjoyable.Key ResponsibilitiesGuest Service: Greet and check-in guests, respond to requests, and settle accounts while...

  • Guest Services Ambassador

    4 weeks ago

    Dubai, Dubai, United Arab Emirates JUMEIRAH Full time

    Job Title: Guest Services ExecutiveWe are seeking a highly skilled and experienced Guest Services Executive to join our team at Jumeirah. As a key member of our front office team, you will be responsible for delivering exceptional guest experiences and ensuring that our guests feel valued and cared for throughout their stay.Key Responsibilities:Guest...

  • Guest Services Ambassador

    7 days ago

    Dubai, Dubai, United Arab Emirates AccorHotel Full time

    Job Summary:We are seeking a skilled Guest Services Operator to join our team at Accor Hotel. As a Guest Services Operator, you will be the first point of contact for our guests, providing a warm and welcoming experience from the moment they reach out.Key Responsibilities:Manage incoming calls and assist guests with inquiries.Enhance the overall experience...

  • Guest Service Ambassador

    4 weeks ago

    Dubai, Dubai, United Arab Emirates IBIS Full time

    Job SummaryWe are seeking a highly skilled Guest Service Agent to join our team at IBIS. As a Guest Service Agent, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesProvide warm and welcoming service to guests, ensuring their needs are met and exceeded.Respond...

  • Guest Services Executive

    7 days ago

    Dubai, Dubai, United Arab Emirates JUMEIRAH Full time

    Key ResponsibilitiesAn exciting opportunity has arisen for a Guest Services Executive to join the Front Office team at Jumeirah Marsa Al Arab. The main duties and responsibilities of this role include: Assisting with pre-registration, check-in, check-out activities, and extended stay requests. Managing group bookings in accordance with brand...

Guest Service Supervisor

2 months ago

Dubai, Dubai, United Arab Emirates Minor International Full time
Job Summary

We are seeking a highly skilled and experienced Guest Service Supervisor to join our team at Minor International. As a key member of our hospitality team, you will be responsible for delivering exceptional guest experiences and ensuring that our luxury hospitality brand meets the highest standards of service.

Key Responsibilities
  • Guest Service Delivery
    • Provide prompt, courteous, and efficient service to all guests, ensuring a high level of customer satisfaction.
    • Facilitate an efficient arrival and departure process for all guests.
  • Team Leadership
    • Lead the Guest Service team by example, demonstrating a strong focus on customer service and a commitment to excellence.
    • Train, mentor, and coach the Guest Service team to ensure they have the skills and knowledge needed to deliver exceptional guest experiences.
  • Operational Excellence
    • Ensure that established levels of guest service are maintained at all times within the reception area.
    • Actively elicit guest feedback and preferences, and ensure action is initiated to maximize guest satisfaction.
  • Communication and Collaboration
    • Communicate promptly and efficiently with guests, colleagues, and management to ensure seamless service delivery.
    • Closely liaise with the Guest Services Centre to ensure all follow-ups are completed in a timely manner.
Requirements
  • A strong focus on customer service and a commitment to delivering exceptional guest experiences.
  • Prior experience in hotel front office operations is preferred.
  • Excellent communication skills, with fluency in English required.
  • Ability to work shifts, weekends, and public holidays.
  • Computer skills in Microsoft Office.