Reservation Services Associate

7 days ago


Al Fujairah City, Fujairah, United Arab Emirates Mirage Bab Al Bahr Resort and Tower Full time
About the Role

The Reservation Agent is responsible for managing the front office operations at Mirage Bab Al Bahr Resort and Tower.

Key Tasks:
  1. Managing reservations and maintaining accurate records.
  2. Communicating with guests and internal stakeholders to provide exceptional service.
  3. Processing payments and resolving any related issues.
  4. Coordinating with the front desk team to ensure smooth check-in and check-out processes.
  5. Providing detailed reports and insights to support business decisions.
Requirements:
  • Proven experience in hospitality or a related field.

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