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Hotel Guest Services Manager

2 weeks ago

Al Fujairah City, Fujairah, United Arab Emirates Mirage Bab Al Bahr Resort and Tower Full time
About the Role

The successful candidate will have previous experience in a hotel-related environment, preferably with at least 2 years of experience. You will be required to possess excellent communication and problem-solving skills, as well as a strong attention to detail.

In this role, you will be responsible for:

  • Registering guests and assigning rooms
  • Assisting with pre-registration and blocking of rooms for reservations
  • Verifying guest payment methods and following credit-checking procedures
  • Placing guest information in front desk racks and communicating with hotel personnel