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Room Revenue Coordinator

2 weeks ago

Al Fujairah City, Fujairah, United Arab Emirates Mirage Bab Al Bahr Resort and Tower Full time
Job Overview

The Reservation Agent plays a crucial role in ensuring seamless guest experiences at Mirage Bab Al Bahr Resort and Tower.

Main Responsibilities:
  1. Receiving and processing reservation requests from various sources.
  2. Maintaining accurate and up-to-date reservation records.
  3. Determining room rates and communicating reservation information to the front desk.
  4. Processing cancellations and modifications.
  5. Assisting in preregistration activities and handling daily correspondence.
  6. Ensuring excellent customer service and promoting goodwill throughout the guest journey.
Key Skills and Qualifications:
  • Familiarity with hotel operations and policies.