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Front Desk Reservations Manager

1 week ago

Al Fujairah City, Fujairah, United Arab Emirates Mirage Bab Al Bahr Resort and Tower Full time
Role Summary

The Reservation Agent will be responsible for delivering an exceptional guest experience by managing the front office operations at Mirage Bab Al Bahr Resort and Tower.

Key Responsibilities:
  1. Managing reservations and coordinating with the front desk team.
  2. Providing excellent customer service and resolving any guest complaints or concerns.
  3. Processing payments and maintaining accurate financial records.
  4. Collaborating with internal stakeholders to ensure seamless guest experiences.
  5. Developing and implementing effective strategies to improve operational efficiency.