Guest Services Coordinator
7 days ago
Key Responsibilities:
1. Guest Request Management: Ensure that all guest requests are dealt with promptly and professionally, with no request forgotten or ignored. Maintain open communication with the Guest Service Centre to keep them informed of the progress of each request as necessary.
2. Interdepartmental Collaboration: Interact professionally with Guest Service Centre staff to resolve guest issues and liaise with colleagues across departments to ensure seamless problem-solving.
3. VIP and Special Service Requests: Handle all VIP and Special Service requests with discretion and attention to detail.
4. Lost and Found Management: Oversee the management of lost and found records and processes to ensure efficient and secure handling of guest belongings.
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Guest Services Coordinator
4 weeks ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Marriott International, Inc Full timeMarriott International, Inc. is in search of a polished Guest Services Coordinator for our Welcome Desk. This position presents a unique opportunity to collaborate with high-level executives, making it ideal for individuals eager to advance within a team of professionals.Position Title: Guest Services CoordinatorBecome a vital member of our Guest Services...
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Guest Services Coordinator
4 weeks ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Rotana Hotels & Resorts Full timePosition OverviewAs a Guest Services Coordinator, you will play a pivotal role in ensuring a seamless experience for our esteemed guests at Rotana Hotels & Resorts. Your responsibilities will encompass a range of tasks aimed at delivering exceptional service and maintaining high standards of hospitality.Key ResponsibilitiesWelcoming Guests: Greet visitors...
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Guest Services Coordinator
4 weeks ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Rotana Hotels & Resorts Full timeRole OverviewAs a Guest Services Coordinator, you will play a pivotal role in ensuring a remarkable experience for our guests at Rotana Hotels & Resorts. Your responsibilities will encompass:Welcoming Guests: Greet visitors with a warm and professional demeanor, ensuring their expectations are not just met but exceeded from the moment they arrive until their...
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Guest Services Coordinator
7 days ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Mandarin Oriental Hotel Group Full timeKey Responsibilities:Deliver exceptional guest experiences by warmly welcoming and checking in arriving guests, and ensuring a smooth departure process for departing guests.Upon check-in, accurately register guests, assign rooms, and assist with completing registration cards in a timely and efficient manner.Anticipate and accommodate special requests to...
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Guest Services Coordinator
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Abu Dhabi, Abu Dhabi, United Arab Emirates Sunset Hospitality Group Full timePosition Overview:As a vital member of our team at Sunset Hospitality Group, the Guest Services Coordinator plays a crucial role in ensuring an exceptional dining experience for our guests. This position involves a variety of responsibilities aimed at providing top-notch service and maintaining a welcoming atmosphere.Key Responsibilities:Welcome Guests:...
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Spa Guest Services Coordinator
4 weeks ago
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Guest Services CID Coordinator
4 weeks ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Accor Full timePRIMARY RESPONSIBILITIES:1. Scanning and verifying identification documents for guests.2. Updating guest profiles on the relevant police website during check-in and check-out processes.3. Ensuring alignment between the Property Management System (PMS) in-house report and the CID in-house report.4. Effectively communicating with guests regarding regulations...
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Guest Services Coordinator
4 weeks ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Novotel Hotels Full timeRole OverviewThe Reservations Agent plays a crucial role in ensuring an exceptional experience for our guests at Novotel Hotels. This position requires a blend of hospitality expertise and customer service skills to effectively manage guest interactions.Key ResponsibilitiesWelcoming Guests: Deliver a warm and personalized greeting to all guests upon...
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Guest Services Coordinator
7 days ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Rotana Hotel Management Corporation Full timeKey Responsibilities:• Receive each guest call in a professional and courteous manner, ensuring a warm and welcoming experience.• Maintain effective communication with all related departments to ensure seamless service delivery and exceed guest expectations.• Handle every query in a polite and courteous manner, providing accurate and timely information...
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Guest Services Coordinator
4 weeks ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Accor Full timePosition OverviewAs a Rooms Controller at Accor, you will play a vital role in ensuring exceptional guest experiences. Your responsibilities will include:Commitment to Guest Satisfaction: Demonstrate a strong passion for delivering outstanding service to all guests.Communication Skills: Exhibit excellent written and verbal communication abilities, fostering...
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Spa Guest Services Coordinator
4 weeks ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Precision Hire Solution Full timePosition OverviewThe Spa Guest Services Coordinator at Precision Hire Solution is tasked with providing exceptional service to clients, ensuring a welcoming atmosphere that enhances their overall experience. This role involves managing client interactions and feedback while promoting spa services effectively.Key ResponsibilitiesWelcome guests and clients in...
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Guest Relations Coordinator
4 weeks ago
Abu Dhabi, Abu Dhabi, United Arab Emirates STAR SERVICES LLC. Full timeMinimum Education:High School Certificate or EquivalentExperience:3-5 Years in a Relevant FieldJob Overview:We are seeking a dedicated professional with a minimum of 3 years of experience in the hospitality industry. The ideal candidate will have a strong background in customer service and a passion for enhancing guest experiences.Key...
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Guest Services Representative
7 days ago
Abu Dhabi, Abu Dhabi, United Arab Emirates HILTON HOTELS Full timeJob Summary:We are seeking a highly organized and detail-oriented individual to join our team as a Room Accommodations Coordinator at Hilton Hotels. As a key member of our front office team, you will be responsible for ensuring a seamless guest experience by coordinating room assignments, pre-registering guests, and managing check-in and check-out...
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Guest Services Coordinator
4 weeks ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Accor Full timeKEY RESPONSIBILITIES:1.1.1 Efficiently register and manage check-ins for all guests.1.1.2 Process guest check-outs with professionalism and care.1.1.3 Update and maintain guest records in the system following check-in procedures.1.1.4 Responsible for handling cashiering tasks, foreign currency exchanges, night audit responsibilities, and settlement upon...
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Guest Relations Coordinator
2 weeks ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Grosvenor House, a Luxury Collection Hotel,Dubai Full timeJob Summary:We are seeking a highly skilled and detail-oriented Guest Relations Assistant to join our team at Grosvenor House, a Luxury Collection Hotel, Dubai. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Guest...
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Guest Relations Coordinator
4 weeks ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Accor Full timePosition OverviewAs a Dining Experience Host, you will play a pivotal role in ensuring our guests receive exceptional service from the moment they arrive. Your responsibilities will include:Upholding Grooming Standards: Maintain impeccable grooming standards to reflect the high quality of our establishment.Enhancing Guest Satisfaction: Anticipate guest needs...
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Guest Relations Coordinator
4 weeks ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Anantara Hotels, Resorts and Spas Full timePosition OverviewAs a Guest Relations Coordinator, your primary role will be to create a welcoming atmosphere for our esteemed guests, ensuring their needs are anticipated and inquiries are addressed with utmost care and attention.Key ResponsibilitiesGuest Engagement: Greet guests warmly, providing assistance and guidance to enhance their experience at...
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Guest Services Ambassador
7 days ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Hilton Worldwide, Inc. Full timeJob SummaryWe are seeking a highly skilled and customer-focused Guest Services Executive to join our team at Hilton Worldwide, Inc. As a key member of our Front Office team, you will be responsible for providing exceptional reception services to our guests, ensuring a seamless and memorable experience from check-in to check-out.Key ResponsibilitiesGuest...
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Spa Guest Services Coordinator
4 weeks ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Precision Hire Solution Full timePosition OverviewThe Spa Reception Specialist at Precision Hire Solution is essential in providing a warm welcome and exceptional service to our clients. This role involves ensuring a seamless experience for guests while also contributing to the overall success of the spa.Key ResponsibilitiesWelcome guests and clients in a professional and timely...
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Guest Services Representative
4 weeks ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Accor Full timePosition OverviewAs a Guest Services Representative at Accor, you will play a vital role in ensuring our guests have a memorable experience from the moment they arrive. Your professionalism and dedication will contribute to the overall satisfaction of our clientele.Key ResponsibilitiesWarm Welcome: Greet guests with genuine hospitality, addressing them...