Front Office Associate
7 days ago
We are seeking a highly skilled and experienced Front Office Associate to join our team at Hireget. As a key member of our front desk team, you will be responsible for providing exceptional customer service and ensuring a seamless experience for our guests.
Key Responsibilities- Guest Services: Greet and welcome guests with a warm and friendly demeanor, ensuring a positive first impression of our company.
- Phone and Email Management: Answer and direct incoming phone calls and respond to emails in a professional and courteous manner.
- Information Provision: Respond to inquiries and provide information about our company's services, facilities, and policies to guests and visitors.
- Check-in and Check-out: Check-in and check-out guests, process payments, and provide assistance with reservations in a timely and efficient manner.
- Reception Area Management: Maintain the cleanliness and organization of the reception area, ensuring a welcoming and professional environment for guests.
- Administrative Support: Assist with administrative tasks such as filing, photocopying, and data entry to support the smooth operation of our front desk.
- Conflict Resolution: Handle guest complaints or concerns in a timely and professional manner, ensuring a resolution that meets the guest's needs.
- Collaboration: Collaborate with other departments to ensure guest needs are met efficiently and effectively.
- Record Keeping: Maintain accurate records of guest information and transactions, ensuring compliance with company policies and procedures.
- Education: High school diploma or equivalent.
- Experience: Previous experience in a customer service or front desk role.
- Skills: Excellent communication and interpersonal skills, professional appearance and demeanor, strong organizational and multitasking abilities, and proficiency in Microsoft Office applications, particularly Word and Excel.
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Hotel Front Desk Associate
5 days ago
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Front Office Supervisor
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1 week ago
Dubai, Dubai, United Arab Emirates MARRIOTT International Full timeJob SummaryWe are seeking a highly skilled and experienced Front Office Supervisor to join our team at Marriott International. As a key member of our front office team, you will be responsible for ensuring the smooth operation of our front desk and providing exceptional customer service to our guests.Key ResponsibilitiesFront Desk Operations: Ensure the...
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