Deli Department Manager

1 week ago


Dubai, Dubai, United Arab Emirates H-E-B Full time
About the Role

We are seeking a highly skilled and experienced Deli Department Manager to join our team at H-E-B. As a Deli Department Manager, you will be responsible for leading a retail sales team to provide exceptional customer service, promoting services and products, and achieving sales goals.

Key Responsibilities
  • Sales and Analytics:
    • Develop and lead a retail sales team to provide customer service at the highest level.
    • Effectively promote services and products to maximize sales.
    • Execute merchandising programs to drive sales and customer engagement.
    • Promote marketing and store events through powerful planning and merchandising.
    • Achieve sales goals by preparing projections and forecasts, reviewing financial tracking information, and addressing performance opportunities.
    • Achieve gross profit budget by controlling inventory, managing and reducing food costs, and ensuring the accuracy of invoices.
  • Food Safety and Sanitation:
    • Ensure compliance with government and H-E-B regulations and standards for product freshness, safety, refrigeration, and sanitation.
    • Maintain safety and sanitation of equipment and department, and maintain sanitation standards throughout the work area.
  • Leadership and Team Management:
    • Build relationships with customers and build customer service through partners.
    • Develop and implement strategies to improve sales and customer engagement.
    • Lead and manage a high-volume production team to achieve sales goals and maintain a clean and safe work environment.
Requirements
  • 1+ years of experience in a retail sales or management role.
  • Leadership experience in a complex environment with multiple direct reports.
  • Experience in ordering, inventory maintenance, and shrink control.
  • Thorough understanding of retail accounting and proficiency in H-E-B systems (XPTR, IMS, CICS2).
  • Advanced verbal and written communication and organization skills.
  • Ability to oversee a high-volume production team and maintain an efficient operation.
  • Ability to delegate, organize, and plan effectively, and supervise, train, and cross-train staff.
Working Conditions
  • Function in a fast-paced retail environment.
  • Lift and carry up to 500 pounds on a regular basis.
  • Stand, walk, bend, reach, kneel, squat, and reach overhead and side to side throughout shift.
  • Possess hand and finger dexterity.
  • Safely maneuver around moving mechanical parts and equipment with risk of electrical shock.
  • Work in a cooler environment on a regular basis, and in an extreme cold environment on an occasional basis.
  • Work a flexible schedule, including opening, closing, and weekend shifts.


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