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Housekeeping Department Head

2 months ago

Dubai, Dubai, United Arab Emirates Rolla Suites Hotel Full time

Job Summary

The Executive Housekeeping Manager is responsible for overseeing the daily operations of the housekeeping department at Rolla Suites Hotel. This includes ensuring the cleanliness of all guest rooms and public areas, leading and training housekeeping staff, and managing the department's budget and inventory.

Key Responsibilities

  • Department Leadership
    • Lead and motivate housekeeping staff to maintain high standards of cleanliness and customer satisfaction
    • Hire, train, and develop housekeeping staff to ensure they have the necessary skills and knowledge to perform their duties
  • Operations Management
    • Monitor and oversee the daily cleaning operations of the housekeeping department
    • Ensure that all guest rooms and public areas are cleaned to the highest standards
  • Financial Management
    • Oversee the housekeeping department budget and ensure that expenses are managed effectively
    • Take inventory of cleaning supplies and equipment and ensure that there is a sufficient stock
  • Reporting and Documentation
    • Document areas cleaned by room attendants and report any issues or concerns to the front office
    • Ensure that all cleaning equipment is in good working condition and make arrangements for repairs as needed

Requirements

  • A high school diploma is required
  • At least 5+ years of experience in a similar position
  • Extensive knowledge of cleaning processes and a wide range of cleaning supplies and equipment
  • Excellent leadership and communication skills
  • A commitment to customer service and a focus on delivering high-quality results