Deli Department Manager
7 days ago
We are seeking a highly skilled and experienced Deli Department Manager to join our team at H-E-B. As a Deli Department Manager, you will be responsible for leading a retail sales team to provide exceptional customer service, promoting services and products, and achieving sales goals.
Key Responsibilities- Sales and Analytics:
- Develop and lead a retail sales team to provide customer service at the highest level in all areas.
- Effectively promote services and products to maximize sales.
- Execute merchandising programs to drive sales and customer engagement.
- Promote marketing and store events through powerful planning and merchandising.
- Achieve sales goals by preparing projections and forecasts, reviewing financial tracking information, and addressing performance opportunities and budget discrepancies.
- Achieve gross profit budget by preparing projections and forecasts, controlling inventory, managing and reducing food costs, ensuring the accuracy of invoices, and managing the conversion process for perishable shrink.
- Food Safety and Sanitation:
- Ensure compliance with government and H-E-B regulations and standards for product freshness, safety, refrigeration, and sanitation.
- Maintain safety and sanitation of equipment and department, and maintain sanitation standards throughout the work area.
- Leadership and Team Management:
- Build relationships with customers and build customer service through Partners.
- Develop and implement strategies to improve sales and customer satisfaction.
- Lead and manage a high-volume production team to achieve sales goals and maintain a clean and safe work environment.
- Requirements:
- 1+ years of experience in a leadership role with multiple direct reports.
- Experience in ordering, inventory maintenance, and shrink control.
- Thorough understanding of retail accounting and proficiency in H-E-B systems (XPTR, IMS, CICS2).
- Advanced verbal and written communication and organization skills.
- Ability to oversee a high-volume production team and maintain an efficient operation.
- Ability to supervise, train, and cross-train staff.
The Deli Department Manager will work in a fast-paced retail environment, lifting and carrying up to 500 pounds on a regular basis, and standing, walking, bending, reaching, kneeling, squatting, and reaching overhead and side to side throughout the shift. The noise level is usually moderate, with rare exposure to extreme noise.
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