Customer Liaison Specialist

7 days ago


Dubai, Dubai, United Arab Emirates Skydive Dubai Full time

About Us

Skydive Dubai is a leading provider of skydiving experiences, committed to delivering exceptional customer service and creating unforgettable memories. Our team of experts is dedicated to ensuring that every guest has a safe and enjoyable experience.

Your Role

We are seeking a skilled Guest Experience Representative to join our team. In this role, you will be responsible for managing bookings, coordinating flight schedules, and ensuring that customers receive exceptional service. You will also be responsible for promoting our experiences, upgrades, and merchandise.

Key Responsibilities:

  • Manage bookings and reservations through our system.
  • Coordinate flight rosters and ensure pilots are aware of their schedules.
  • Assist with check-ins and pre-flight briefings.
  • Ensure all customer details and waivers are completed correctly.
  • Promote experiences, upgrades, and merchandise.

Qualifications:

  • Bachelor's Degree or any relevant qualification.
  • Previous experience in tourism, attractions, or adventure-based customer service.


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