Healthcare Liaison Specialist

3 days ago


Dubai, Dubai, United Arab Emirates GluCare Full time

Job Description

We are seeking a highly motivated and experienced professional to join our team as a Healthcare Liaison Specialist. In this role, you will be responsible for providing exceptional customer service and sales support to our clients, ensuring that their needs are met and exceeded.

Key Responsibilities:

  1. Patient Coordination:
    1. Schedule appointments efficiently using the facility's systems to ensure a smooth patient experience.
    2. Maintain clear communication with patients and clinical staff to facilitate efficient patient flow.
    3. Handle inquiries from patients and visitors with courtesy and professionalism.
    4. Record all patient interactions accurately and promptly.
  2. Client Relationship Management:
    1. Build and maintain relationships with clients in the healthcare industry.
    2. Identify and pursue new sales opportunities to drive business growth.
    3. Provide personalized service and support to clients, including product and service selection.
    4. Collaborate with internal teams to ensure client satisfaction.
  3. Product Knowledge and Promotion:
    1. Gain in-depth knowledge of GluCare's healthcare products and services.
    2. Conduct product demonstrations and presentations for clients.

Requirements:

  • Excellent English language skills (native-like).
  • Bachelor's degree in healthcare administration or business.
  • Proven track record of successful client relationship management.
  • Minimum 3-4 years of experience in healthcare sales or a related field in the UAE.
  • Strong communication, interpersonal, and problem-solving skills.


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