Customer Service Liaison
6 days ago
Durable Metal Industry is seeking a Customer Service Liaison to join our team. This role will be responsible for providing exceptional customer service to our visitors and clients, ensuring they receive a positive and professional experience.
This position requires excellent communication and interpersonal skills, with the ability to handle emergencies in a timely and effective manner. As a key member of our team, you will be responsible for managing our front desk on a daily basis and performing various administrative tasks.
The ideal candidate will have at least two years of work experience in a similar role and proficiency in Microsoft Office Suite. Strong organizational and time-management skills, with the ability to prioritize tasks, are essential for this position.
We offer a dynamic work environment, opportunities for growth and development, and a competitive compensation package. If you are a highly motivated and detail-oriented individual with excellent communication skills, we encourage you to apply.
- Provide exceptional customer service to our visitors and clients.
- Manage and maintain the reception area, ensuring it is tidy and presentable.
- Coordinate front-desk activities, including distributing correspondence and redirecting phone calls.
- Provide basic and accurate information in-person and via phone/email.
- Receive, sort, and distribute daily mail/deliveries.
- Maintain security by following safety procedures and controlling access via the reception desk.
- Order front office supplies and keep inventory of stock.
- Update calendars and schedule meetings.
- Perform other clerical receptionist duties such as filing, photocopying, transcribing, and faxing.
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