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Restaurant Service Expert

1 week ago

Ras alKhaimah, Ra’s al Khaymah, United Arab Emirates IHG Hotels & Resorts Full time
Company Overview

We are a global hospitality company dedicated to delivering exceptional experiences to our guests. Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work.


Job Description
  • Main Responsibilities:
  • - Greet guests at their room door with a warm and inviting smile, providing personalized service throughout their stay
  • - Ensure prompt and efficient delivery of food and beverages to guest rooms, maintaining high standards of presentation and quality
  • - Develop a thorough knowledge of menu items, hotel facilities, and local area attractions to provide accurate recommendations and enhance the guest experience
  • - Maintain a clean and organized workspace, adhering to health and safety standards
  • - Collaborate with kitchen staff to ensure timely preparation and delivery of orders
  • - Anticipate and address guest needs, responding promptly to requests and resolving any issues that may arise


Required Skills and Qualifications

To succeed in this role, you will need to possess excellent communication and interpersonal skills, as well as a passion for delivering exceptional customer service. You should be able to work effectively in a fast-paced environment, prioritizing tasks and managing multiple responsibilities simultaneously. A warm and welcoming demeanor is essential, as you will be interacting with guests from diverse backgrounds and cultures.


Benefits

As a member of our team, you can expect a competitive salary, comprehensive training, and opportunities for career advancement. We also offer a range of benefits, including access to exclusive discounts on hotel stays and other services, as well as a supportive and inclusive work environment.


What We Look For

We value individuals who are passionate about delivering exceptional guest experiences, possess a strong work ethic, and demonstrate a commitment to teamwork and collaboration. If you are a motivated and enthusiastic individual who is eager to learn and grow with our company, we would love to hear from you.