Restaurant Liaison Officer
5 days ago
We are seeking a highly skilled and experienced Restaurant Liaison Officer to join our team at Ennismore. As a key member of our hospitality team, you will be responsible for facilitating seamless dining experiences, managing reservations, and ensuring exceptional guest service.
Key Responsibilities:
- Guest Relations: Greet guests with a warm and professional demeanor, creating a positive first impression.
- Reservation Management: Coordinate table reservations, manage seating arrangements, and maintain accurate records.
- Communication: Effectively communicate with the restaurant team regarding guest preferences, dietary restrictions, and special occasions.
- Customer Service: Provide excellent customer service, responding promptly to guest inquiries, and resolving any issues that may arise.
Requirements:
- Education: High school diploma or equivalent; a hospitality degree is a plus.
- Experience: Previous experience as a hostess in a luxury restaurant or five-star hotel is preferred.
- Skills: Knowledge of reservation systems (e.g., OpenTable, ResDiary) is an advantage.
We offer a comprehensive benefits package, including competitive salary, opportunities for career growth, and a dynamic work environment.
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