Restaurant Manager

4 days ago

Ras alKhaimah, Ra’s al Khaymah, United Arab Emirates IHG Hotels & Resorts Full time
Roles and responsibilities
  • Oversee daily F&B service operations within the hotel, ensuring high standards of service and quality.
  • Manage staff recruitment, training, and performance evaluations.
  • Develop and implement menus in collaboration with the culinary team.
  • Monitor and manage inventory, food costs, and budgeting.
  • Ensure compliance with health and safety regulations.
  • Foster a positive dining experience for guests, addressing any concerns or feedback promptly.
  • Coordinate with hotel management to align Food & Beverage goals with overall hotel objectives.
  • Analyse customer preferences and market trends to drive business growth.
  • Organize special events and promotions to enhance guest engagement.

Ideally, you should possess some or all the following qualifications and experience:

  • Bachelor's degree in hospitality management, Business Administration, or related field.
  • Minimum 3-5 years of experience in Food & Beverage management, preferably in a resort setting.
  • Strong leadership and team management skills.
  • Excellent communication and interpersonal abilities.
  • Proficient in financial management and budgeting.
  • Knowledge of food and beverage trends, including menu development.
  • Ability to work flexible hours, including weekends and holidays.
  • Strong problem-solving skills and attention to detail.
  • Experience in event planning and execution.
  • Multilingual abilities are a plus.
  • Overseeing Service: Ensuring that staff is ready to serve guests efficiently during lunch or dinner service, checking that all tables are set up correctly, and resolving any issues that arise during the meal.
  • Training New Staff: Holding a training session for new servers, teaching them how to use the POS system, explain the menu to guests, and handle customer concerns.
  • Monitoring Inventory: Conducting an inventory check, noting any items that are running low, and placing orders with suppliers for food and beverages.
  • Handling Customer Complaints: A guest complains about a long wait for a table, and the Restaurant Manager offers an apology, a free appetizer, or a discount to resolve the issue and retain customer satisfaction.
  • Reporting to Ownership: Compiling a monthly financial report for the owners, detailing sales performance, cost control measures, and any operational challenges or successes.
Desired candidate profile

1. Operational Management

  • Overseeing Daily Operations: Ensuring that the restaurant operates efficiently, including managing shifts, supervising staff, and ensuring that service runs smoothly.
  • Managing Staff: Recruiting, training, and managing the restaurant staff, including servers, hosts, chefs, and kitchen staff. This includes setting staff schedules, delegating tasks, and ensuring the team is motivated and productive.
  • Quality Control: Ensuring that food and beverage offerings meet the restaurant's standards in terms of quality, presentation, and taste. Monitoring kitchen and service staff to ensure that all aspects of the dining experience are of high quality.
  • Health and Safety Compliance: Ensuring that the restaurant adheres to all health and safety regulations, including food safety standards, sanitation practices, and fire safety.

2. Customer Service

  • Guest Relations: Providing exceptional customer service by addressing guest concerns and ensuring they have a positive dining experience. Handling complaints or difficult situations in a calm and professional manner.
  • Building Guest Loyalty: Developing relationships with regular customers and creating an inviting atmosphere that encourages return visits. This may involve personalized service, remembering guest preferences, or offering special promotions for loyal customers.
  • Ensuring Satisfaction: Regularly checking with guests during their meal to ensure that they are satisfied with their food and service.

3. Financial Management

  • Budgeting and Cost Control: Managing the restaurant's budget, including overseeing food and labor costs, ensuring that the restaurant operates within financial parameters. This also involves forecasting sales and controlling costs to meet profit targets.
  • Cash Handling and Reporting: Ensuring that cash handling procedures are followed and that accurate records of daily sales and expenses are maintained. Managing the reconciliation of cash registers and ensuring proper deposit procedures.
  • Inventory Management: Overseeing inventory control, including ordering food and beverage supplies, ensuring proper stock levels, and minimizing waste.

4. Staff Training and Development

  • Hiring and Onboarding: Recruiting and hiring new staff members as needed. Ensuring that staff members are trained in restaurant policies, procedures, customer service expectations, and safety protocols.
  • Ongoing Training: Providing ongoing training to staff to improve service standards, knowledge of the menu, and overall operational efficiency.
  • Performance Management: Conducting regular performance reviews with staff, offering feedback, and identifying areas for improvement. Addressing performance issues as they arise and providing support and guidance to staff.

  • Restaurant Manager

    9 hours ago

    Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates IHG Hotels & Resorts Full time

    Roles and responsibilitiesOversee daily F&B service operations within the hotel, ensuring high standards of service and quality.Manage staff recruitment, training, and performance evaluations.Develop and implement menus in collaboration with the culinary team.Monitor and manage inventory, food costs, and budgeting.Ensure compliance with health and safety...

  • Restaurant Operations Manager

    6 days ago

    Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates Abroad Work Full time

    At Abroad Work, we are seeking an experienced Restaurant Operations Manager to oversee the daily Front of House and Back of House restaurant operations in Ras-al-Khaimah, UAE. As a key member of our team, you will be responsible for providing superior service and maximizing customer satisfaction.Key Responsibilities:Coordinate daily restaurant monitoring...

  • Fine Dining Restaurant Manager

    3 days ago

    Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates Marriott International Full time

    Culinary ResponsibilitiesThis role involves developing, designing, or creating new applications, ideas, relationships, systems, or products for the restaurant.You will supervise and coordinate activities of cooks and workers engaged in food preparation, utilize interpersonal and communication skills to lead, influence, and encourage others.The successful...

  • Restaurant Operations Manager

    4 days ago

    Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates Abroad Work Full time

    Job SummaryAbroad Work is a leading hospitality company seeking a skilled Food and Beverage Manager to oversee the day-to-day operations of our restaurants and bars.This is a fantastic opportunity for someone with a passion for the hospitality industry and a proven track record of delivering exceptional results in a fast-paced environment.In return, we offer...

  • Restaurant Team Member

    1 day ago

    Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates IHG Hotels & Resorts Full time

    About the RoleThis is an exciting opportunity for a motivated and customer-focused individual to join our team as a Dining Host.The successful candidate will be responsible for providing top-notch customer service, managing restaurant bookings, and ensuring seamless guest experiences.Responsibilities:Guest Greeting and Reception: Welcome guests as they...

  • Restaurant Operations Director

    3 hours ago

    Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates IHG Hotels & Resorts Full time

    OverviewIHG Hotels & Resorts is seeking a skilled Restaurant Manager to oversee the daily operations of our esteemed dining establishments. As a key member of our team, you will be responsible for ensuring exceptional guest experiences and upholding the highest standards of service quality.About the RoleAs Restaurant Manager, you will lead a dynamic team of...

  • Restaurant Liaison Officer

    1 day ago

    Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates Ennismore Full time

    Job DescriptionWe are seeking a highly skilled and experienced Restaurant Liaison Officer to join our team at Ennismore. As a key member of our hospitality team, you will be responsible for facilitating seamless dining experiences, managing reservations, and ensuring exceptional guest service.Key Responsibilities:Guest Relations: Greet guests with a warm and...

  • Restaurant Hostess

    4 weeks ago

    Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates Accor Full time

    Maintain complete knowledgeof:-Dining room layout, table/seat/sectionnumbers, proper table setups, restaurant capacity, hours ofoperation, price range, and dresscodeRestaurant reservationproceduresDaily house count, arrivals,departures, VIP'sScheduled in-housegroup activities, locations and timesAlldepartment policies/serviceproceduresAnswer thetelephone...

  • Restaurant Operations Manager

    1 day ago

    Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates Mövenpick Hotel Jeddah Full time

    About UsMövenpick Resort Al Marjan Island is a 5-star resort located on a pristine beach, offering stunning views and exceptional amenities. Our mission is to provide unforgettable experiences for our guests through impeccable service, innovative cuisine, and attention to detail.Our KitchenOur kitchen is a dynamic, fast-paced environment where creativity...

  • Restaurant Assistant

    2 weeks ago

    Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates MARRIOTT International Full time

    Ensure staff is working together as a team toensure optimum service and that guest needs are met. Inspectgrooming and attire of staff, and rectify any deficiencies.Complete opening and closing duties including setting up necessarysupplies and tools, cleaning all equipment and areas, lockingdoors, etc. Inspect storage areas for organization, use of FIFO,and...

  • Restaurant Assistant

    4 weeks ago

    Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates MARRIOTT International Full time

    Ensure staff is working together as a team toensure optimum service and that guest needs are met. Inspectgrooming and attire of staff, and rectify any deficiencies.Complete opening and closing duties including setting up necessarysupplies and tools, cleaning all equipment and areas, lockingdoors, etc. Inspect storage areas for organization, use of FIFO,and...

  • Restaurant Professional

    1 day ago

    Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates Anantara Hotels & Resorts Full time

    Anantara Hotels & Resorts welcomes applications from skilled culinary professionals seeking a challenging role in Ras Al Khaimah. Our resort offers an unparalleled dining experience amidst breathtaking scenery.We are looking for a motivated team player who can lead our kitchen with expertise, maintaining high standards of food preparation and presentation....

  • Restaurant Manager

    1 day ago

    Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates IHG Hotels & Resorts Full time

    What's on the menu for your next career move? As our new Director of Food and Beverage you could be leading the charge to ensure our guests enjoy a truly memorable experience – whether they've worked up an appetite for a full conference banquet or are just joining us for their favourite hot beverage.A little taste of your day-to-day:Every day is different,...

  • Kitchen Manager

    3 days ago

    Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates Abroad Work Full time

    Kitchen Manager Vacancy in Ras-al-Khaimah UAEWe are HIRING Searching for a Dining Establishment Supervisor with the same area and UAE experience, and prepared to relocate to Ras-al-Khaimah.Responsibilities & Duties:Coordinate daily Front of House and Back of House restaurant operations.Provide superior service and maximize customer satisfaction.Collaborate...

  • Restaurant Kitchen Leadership Role

    1 day ago

    Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates Ennismore Full time

    About UsEnnismore is a renowned hospitality company dedicated to delivering exceptional experiences through our unique properties and services. Our commitment to diversity and inclusion drives our recruitment efforts, seeking talented individuals from diverse backgrounds to join our team.We strive to foster an environment that promotes employee morale,...

  • Account Manager

    21 hours ago

    Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates talabat Full time

    About The OpportunityConduct business reviews with accounts and identify business opportunities and business relationships that result in the achievement of increased revenue, profitability, and market share.Maintain continuous business relationship with clients/Restaurants.Provide excellent service and support in order to build strong relationships and...

  • Account Manager

    2 weeks ago

    Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates talabat Full time

    About The Opportunity Conduct business reviews with accounts and identify business opportunities and business relationships that result in the achievement of increased revenue, profitability, and market share. Maintain continuous business relationship with clients/Restaurants. Provide excellent service and support in order to build strong relationships and...

  • Account Manager

    5 days ago

    Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates talabat Full time

    About The Opportunity Conduct business reviews with accounts and identify business opportunities and business relationships that result in the achievement of increased revenue, profitability, and market share. Maintain continuous business relationship with clients/Restaurants. Provide excellent service and support in order to build strong relationships...

  • Business Development Manager

    18 hours ago

    Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates talabat Full time

    About The OpportunityWe are seeking an experienced Business Development Manager to join our team. This role is responsible for driving business growth and identifying opportunities that result in increased revenue, profitability, and market share.The ideal candidate will have excellent communication and negotiation skills, with the ability to analyze data...

  • Restaurant Manager

    7 days ago

    Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates IHG Hotels & Resorts Full time

    Welcome to Our TeamWe give our people everything they need to succeed, from competitive salaries and impressive room discounts to some of the best training in the business.As an equal opportunities employer, we promote a culture of trust, support, and acceptance. We value diversity and encourage colleagues to bring their whole selves to work.Join us and...