Service Delivery Expert

3 days ago


Ras alKhaimah, Ra’s al Khaymah, United Arab Emirates Georgetown University in Qatar Full time
Job Summary:

We are seeking a highly motivated Service Delivery Expert to join our team at Georgetown University in Qatar. This role involves providing exceptional customer service and ensuring the smooth execution of our supply chain processes.

Main Responsibilities:
  • Administer the order from the customers by providing good customer service and assisting customers with their orders and inquiries including scheduled delivery dates.
  • Process POSM orders & special orders from Marketing team, related to PR requirements and marketing campaign.
  • Providing outstanding customer service by sending updated order forms to the customers.
Requirements:
  • Degree in Business/Finance or Supply Chain or equivalent professional qualification.
  • Past experience in Supply Chain within FMCG/Beauty/Luxury industries in Middle East region.
  • Past experience in working with logistics and freight forwarding.
  • You are process-driven, have excellent organization skills, and strong attention to detail.
  • Alignment with the Shiseido Trust8 working principles: Think Big, Take Risks, Hands on, Collaborate, Be Open, Act with Integrity, Be Accountable, Applaud Success.
  • Proven customer support experience or experience as a client service representative.


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