Food and Beverage Service Lead
7 days ago
We are seeking a highly skilled Food and Beverage Service Lead to join our team at Abroad Work in Ras-al-Khaimah, UAE. As a key member of our team, you will be responsible for delivering remarkable food and beverage service, focusing on customer satisfaction and loyalty.
Key Responsibilities:
- Lead a team of staff to provide exceptional service and maximize customer satisfaction.
- Coordinate daily restaurant monitoring procedures to ensure seamless service delivery.
- Analyze product quality and implement strategies to improve it.
- Organize changes to enhance operational efficiency and productivity.
- Predict future requirements for goods, kitchen equipment, and cleaning products.
- Maintain compliance with sanitation and safety regulations to ensure a safe working environment.
- Protect the restaurant's good image by suggesting methods to enhance it.
- Control operational costs and identify actions to reduce waste.
- Develop comprehensive reports on weekly, monthly, and annual revenues and expenditures.
- Promote the brand in the local community through word-of-mouth and restaurant events.
- Train new and current employees on exceptional customer service techniques.
- Audit primarily in food safety to maintain high standards.
- Implement plans and protocols to sustain future restaurant operations.
Requirements:
- Bachelor's degree in Hospitality, Business Administration, or related field.
- Minimum 3 years of experience as a Food and Beverage Service Lead or similar role.
- Strong leadership and communication skills.
- Ability to work in a fast-paced environment and multitask effectively.
- Fluency in Arabic language (preferred).
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