Channel Operations Specialist
7 days ago
Job Overview
We are seeking an experienced Channel Operations Specialist to join our team at Nybl. As a key member of our Sales Department, you will be responsible for managing the overall operations of new channel partners onboarding, including PRM portal activities and data analysis.
Key Responsibilities- PRM Administration: Manage nybl PRM portal activities, support and teach Partners and nybl interfaces on Portal use. Develop and maintain reports, dashboards, and analytics. Ensure data integrity and accuracy within performance reports.
- Data Analysis and Partner Business Development: Analyze Channel Dept. quarterly, half-yearly, and annual KPIs to identify trends, opportunities, and areas for improvement. Provide insights and recommendations to Leadership based on data analysis to foster Partner Lead Sales and improve a healthy ecosystem.
- Process Optimization: Identify inefficiencies in Strategic Partner Framework, alert, follow, track, and recommend improvements. Implement process automation using CRM and PRM tools (e.g., workflows, approvals). Collaborate with sales teams to streamline workflows and increase productivity.
- Marketing, Funnel Tracking, and Team Coordination: Support PAMs and Partners for Channel Projects and Events. Coordinate with nybl cross-functional teams to ensure successful SLA executions of Channel Projects.
- Experience: 5+ years of proven success in Channel Operations Management; being an active member of selling Enterprise solutions.
- Skills: Demonstrated expertise in negotiation, communication, and presentation, particularly through digital channels.
- Language: Professional working fluency, both verbal and written in English.
- Location: Candidates must be based in Dubai, able to manage work in a remote working environment.
- Tools Proficiency: Skilled in prospecting and utilizing Excel at a professional level.
- Travel: Light travel to industry events and key client meetings as needed.
- Approach: A consultative approach with a strong ability to engage with technical CXOs and senior executives.
- Team Player: A driven, accountable individual with a collaborative mindset and a relentless pursuit of success.
- PRM Experience: Proficient in using any PRM or CRM to manage the sales cycle effectively.
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