Trade Sales Operations Specialist
1 week ago
POSITION SNAPSHOT
Role: Trade Sales Operations Specialist
Location: Dubai, UAE
Company: Nespresso UAE
Position Summary
Nespresso UAE is seeking a Trade Sales Operations Specialist to support the B2C Trade Channels by providing operational assistance and ensuring seamless internal communication. The role involves managing relationships with third parties and delivering back-office support to enhance business results.
A DAY IN THE LIFE
Deliver Back-Office Support:
- Business Excellence Support: Assist with processes, systems, and tools to maintain high operational standards.
- Order and Delivery Management: Collaborate with the CRC and Supply Chain teams to ensure smooth order processing and on-time delivery from Nespresso to Key Accounts (KA).
- Merchandising Coordination: Facilitate the delivery of merchandising initiatives in offline trade channels, including the distribution of coffee capsules and POP materials in partnership with Key Account Managers (KAMs) and Sales Promoters.
- B2C Operational Activities: Monitor and resolve trade issues on a daily basis.
- Visual Merchandising Support: Work closely with the Marketing team to ensure visual merchandising guidelines are consistently implemented at Points of Sale (POS), upholding the brand's premium positioning.
- Trade Store Experience Management: Support the Trade Manager in managing demo agencies to ensure a high-quality, assisted experience in trade stores.
- Budget Tracking: Collaborate with the B2C Trade team to monitor budget allocations.
- Reporting and Analysis: Assist the Head Office team with reporting, analyzing sell-in/sell-out data, and supporting project rollouts when required.
Align Internal Communications Related to B2C:
- Communication Coordination: Align all internal B2C Trade communications and ensure consistency in communication processes.
- Information Management: Maintain up-to-date documentation and a centralized shared environment for all B2C channels.
- Document Management: Maintain the document management system efficiently.
- ICO Point of Contact: Act as the primary point of contact for ICO-related matters.
What Will Make You Successful
Education:
- Bachelor's degree is preferred.
Professional Experience:
- 1 to 3 years of experience in a fast-paced retail environment.
- Proven skills in project management and process coordination.
- Proficiency in MS Office applications, particularly Excel and PowerPoint.
- Analytical mindset with the ability to interpret and analyze sales data to develop compelling selling stories.
- Demonstrated understanding of premium brand positioning.
- Detail-oriented, organized, and disciplined with strong planning skills.
Languages:
- Fluent in English; Arabic is a plus.
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