Clinical Operations Manager

3 days ago

Dubai, Dubai, United Arab Emirates Talent Shark Full time
Job Title: Assistant Clinic Manager

Job Summary:

Talent Shark is seeking a highly skilled and experienced Assistant Clinic Manager to oversee daily operations and ensure exceptional patient experiences at our esteemed aesthetics clinic in Dubai. The ideal candidate will support the Clinic Manager in managing clinic operations, ensuring compliance with policies and standards, and coordinating with various departments to maintain a smooth workflow and patient satisfaction.

Key Responsibilities:

1. Operational Support:

* Assist the Clinic Manager in managing day-to-day clinic operations.
* Ensure compliance with clinic policies, procedures, and standards.
* Coordinate with various departments to ensure smooth workflow and patient satisfaction.

2. Patient Management:

* Oversee patient scheduling, consultations, and follow-ups.
* Address patient inquiries and resolve complaints promptly and professionally.
* Maintain confidentiality and patient records in accordance with regulations.

3. Staff Supervision:

* Support in the recruitment, training, and supervision of clinic staff.
* Conduct regular performance evaluations and provide feedback.
* Foster a positive and collaborative work environment.

4. Financial Management:

* Assist in monitoring clinic budgets and expenses.
* Ensure accurate billing and payment processing.
* Support in financial reporting and analysis.

5. Marketing and Business Development:

* Collaborate on marketing strategies to attract new clients.
* Assist in organizing promotional events and campaigns.
* Maintain relationships with existing clients to ensure repeat business.

6. Compliance and Safety:

* Ensure the clinic adheres to health and safety regulations.
* Maintain up-to-date knowledge of industry standards and practices.
* Implement and monitor infection control protocols.

Qualifications:

* Bachelor's degree in Healthcare Management, Business Administration, or a related field.
* Minimum of 3 years of experience in a similar role within the aesthetics or healthcare industry.
* Strong organizational and multitasking skills.
* Excellent communication and interpersonal abilities.
* Proficiency in clinic management software and MS Office Suite.
* Fluent in English; knowledge of Arabic is a plus.

Personal Attributes:

* High level of professionalism and integrity.
* Patient-centric approach with a passion for delivering exceptional service.
* Ability to work under pressure and adapt to a fast-paced environment.
* Strong leadership and team management skills.

Benefits:

* Competitive salary and performance-based incentives.
* Health insurance and other employee benefits.
* Opportunities for professional development and career advancement.

Application Process:

Interested candidates are invited to submit their resume and cover letter to Talent Shark with the subject line Assistant Clinic Manager Application Your Name.

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