Clinical Operations Director

1 month ago


Dubai, Dubai, United Arab Emirates ClickJobs Full time
About Fella Health

Fella Health is a pioneering telemedicine clinic dedicated to providing innovative healthcare solutions for middle-aged men. Our mission is to empower individuals to live longer, healthier lives through cutting-edge medical weight loss treatments and comprehensive primary care services.

The Opportunity

We are seeking an exceptional Head of Clinical Operations to join our team. As a key member of our leadership, you will be responsible for scaling our telemedicine clinic to meet the growing demands of our patient base. Your primary focus will be on ensuring seamless patient experiences, from initial sign-up to ongoing care and support.

Key Responsibilities:
  • Activation: Develop and implement strategies to ensure patients receive their medication within 14 days of sign-up, with a focus on intuitive onboarding, streamlined medical forms, and automated medication ordering.
  • Retention: Design and execute plans to minimize patient churn, including regular check-ins, proactive refill management, and automated communication.
  • Review/Referral: Foster a culture of patient satisfaction, encouraging positive reviews and referrals through exceptional service and care.
What We Offer

As a member of our team, you will have the opportunity to work with a talented group of professionals, contribute to the growth and development of our clinic, and make a meaningful impact on the lives of our patients. If you are a motivated and results-driven individual with a passion for healthcare, we encourage you to apply for this exciting opportunity.


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