VIP Front Desk Professional
1 month ago
We are seeking a highly skilled and professional VIP Front Desk Professional to join our team at a luxury fitness club in Dubai.
The ideal candidate will have experience working in a high-end environment, providing exceptional customer service and ensuring a seamless experience for members and guests.
Key Responsibilities:
- Greet and welcome VIP members and guests with a warm and professional demeanor.
- Manage front desk operations, including answering phone calls, handling inquiries, and booking appointments for fitness sessions and classes.
- Assist members with check-ins, providing information on fitness programs, schedules, and promotions.
- Maintain a clean, organized, and presentable reception area at all times.
- Handle member requests, ensuring all needs are met efficiently and discreetly.
- Process membership applications, renewals, and payments with accuracy and confidentiality.
- Coordinate with fitness trainers, club managers, and other staff to ensure seamless communication and service delivery.
- Address any member concerns or issues, escalating to management when necessary.
- Maintain up-to-date knowledge of the fitness club's offerings, including classes, events, and special promotions.
Qualifications:
- Previous experience as a front desk professional in a 5-star hotel, VIP fitness club, or VIP gym.
- Excellent customer service and communication skills, with the ability to interact with high-profile clients professionally.
- Strong organizational skills and attention to detail.
- Proficiency in Microsoft Office and booking software.
- Fluent in English; knowledge of additional languages (e.g., Arabic, Russian, or French) is an advantage.
- Presentable, with a polished appearance in line with the luxury environment.
- Ability to manage multiple tasks efficiently in a fast-paced, high-end setting.
Benefits & Compensation:
- Competitive salary: AED 8,000 - AED 12,000 per month, depending on experience.
- Tax-free salary in Dubai, UAE.
- Opportunities for professional growth and development.
- A luxurious and vibrant work environment within a premium fitness club.
About Us:
Talent Bridge HR Consultancy is a leading headhunting company in Dubai, specializing in executive search and recruitment solutions for top talent.
We help businesses like yours find the best candidates for your most critical roles, ensuring that you get the right people to drive your success.
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