Customer Service Coordinator

5 days ago


Dubai, Dubai, United Arab Emirates Caliberly Full time
Job Title: Customer Service Coordinator

We are seeking a highly organized and personable Customer Service Coordinator to manage our front desk operations and provide administrative support.

Key Responsibilities:
  • Act as the first point of contact for visitors, providing a welcoming experience and answering inquiries in a friendly and professional manner
  • Answer and direct incoming calls promptly and professionally
  • Manage appointment schedules, meeting rooms, and visitor logbooks efficiently
  • Handle mail distribution, couriers, and incoming deliveries with attention to detail
  • Provide general administrative and clerical support to various departments, including data entry and document preparation
  • Maintain a tidy and organized reception area, adhering to company standards

Requirements:

  • A minimum of 6 months of experience in a receptionist or similar front-office role is required
  • Strong communication and interpersonal skills are essential for success in this position
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook) is necessary for administrative tasks
  • The ability to multitask and handle a fast-paced environment is crucial
  • A professional appearance and customer-oriented approach are expected
  • Fluency in English is mandatory; knowledge of additional languages is a plus

Estimated Salary: AED 5,500 - 7,000 per annum, depending on experience and qualifications. We offer a competitive salary package that includes benefits such as health insurance, paid time off, and opportunities for career growth and development.



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