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Restaurant Hostess

2 months ago


Dubai, Dubai, United Arab Emirates One&Only Resorts Full time
Job Summary

We are seeking a highly skilled and experienced Restaurant Hostess to join our team at One&Only Resorts. As a key member of our hospitality team, you will be responsible for providing exceptional guest experiences and ensuring seamless table management.

Key Responsibilities:
  • Greeting and Seating Guests
    • Welcoming guests as they enter the restaurant and ensuring they are seated promptly and efficiently.
    • Providing guests with menus and answering any initial questions to ensure they have a positive dining experience.
  • Table Management and Guest Engagement
    • Assigning guests to tables they prefer, while considering table rotation to ensure servers receive the right number of customers.
    • Engaging with guests to ensure they are happy with their food and service, and responding to any complaints or concerns in a timely and professional manner.
  • Communication and Support
    • Answering phone calls and taking reservations in a friendly and efficient manner.
    • Providing knowledge of the menu and making recommendations to guests as needed.
    • Assisting with other positions in the restaurant as needed, such as serving or bartending.
  • Customer Service and Quality Assurance
    • Providing exceptional customer service to ensure guests have a positive experience.
    • Assisting with quality assurance initiatives to ensure high standards of service and food quality.