Hostess
4 days ago
About the Role
As a Hostess at W Hotels, you will be the first point of contact for our guests, setting the tone for an exceptional dining experience. Your role will involve greeting guests, providing accurate wait times, and escorting customers to the dining and bar area. To excel in this position, you should possess solid organizational and people skills, ensuring our guests have a positive experience from arrival to departure.
About You
We are seeking an individual with previous experience as a Hostess, a strong understanding of restaurant etiquette, and familiarity with health and safety regulations. Additionally, you should have experience in managing reservations, demonstrable customer service skills, and excellent communication skills, both in-person and over the phone. Proficiency in Chinese is a must.
What We Can Offer You
As a valued member of our team, you will enjoy a highly competitive salary, service charge, free meals on duty, and free transportation to and from JVC. You will also have access to Marriott discounts worldwide, free accommodation with a pool and fully equipped gym, and a range of local benefits. With opportunities for career progression within Marriott properties, recognized qualifications, and development opportunities, you will have the chance to grow and succeed in your career.
Key Responsibilities
• Greet guests and provide accurate wait times
• Escort customers to the dining and bar area
• Maintain a high level of customer service
• Manage reservations and maintain a smooth service flow
• Ensure compliance with health and safety regulations
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