Restaurant Hostess

5 days ago


Dubai, Dubai, United Arab Emirates IBIS Full time

Job Summary

We are seeking a skilled and friendly Restaurant Hostess to join our team at IBIS. As a Hostess, you will be the first point of contact for our guests, providing a warm and welcoming atmosphere that sets the tone for an exceptional dining experience.

Key Responsibilities

  • Greet and welcome guests as they arrive at the restaurant, ensuring a smooth and efficient check-in process.
  • Escort guests to their tables and provide them with menus, taking the time to explain our offerings and answer any questions they may have.
  • Manage reservations and seating plans to ensure a seamless dining experience for all guests.
  • Provide recommendations on food and drink selections, highlighting our signature dishes and special promotions.
  • Ensure that guests are attended to promptly and address any requests or concerns they may have in a professional and courteous manner.
  • Collaborate with the kitchen and serving staff to ensure smooth service and exceed guest expectations.
  • Maintain a clean and organized work environment, adhering to high standards of cleanliness and hygiene.
  • Assist in setting up and clearing tables to ensure a smooth flow of service.
  • Collaborate with the restaurant manager and staff to ensure that guest preferences and special requests are accommodated.
  • Maintain knowledge of the restaurant's menu items, ingredients, and preparation methods to provide accurate information to guests.
  • Assist in training and mentoring new hostess staff members.
  • Help with administrative tasks such as taking reservations, managing guest lists, and updating restaurant seating arrangements.
  • Handle cash and credit card transactions accurately and securely.

Requirements

  • Excellent communication and interpersonal skills.
  • Friendly and welcoming demeanor.
  • Ability to multitask and work in a fast-paced environment.
  • Knowledge of food and beverage offerings.
  • Previous experience in a similar role, preferably in a fine dining establishment.
  • Strong organizational and customer service skills.
  • Flexibility to work evenings, weekends, and holidays.

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