Bar Hostess
4 weeks ago
As a Bar Hostess at AccorHotel, your working day will be filled with exciting challenges and opportunities to shine. You will be responsible for managing restaurant reservations, ensuring seamless service to our guests, and promoting our F&B offer. Your role will be a key part of our team, and you will be expected to be a role model to your colleagues from the first hello to the final goodbye.
Key Responsibilities:
- Manage restaurant reservations and ensure timely seating for guests
- Provide exceptional customer service, adapting to any constraints and ensuring follow-up on guest feedback
- Promote our F&B offer and prepare bookings and special needs as required
- Clean and tidy the outlet and preparation areas after closing
- Organize your work to suit fluctuations in numbers, events, and guests
Requirements:
- Previous experience in the hotel business and a passion for delivering exceptional customer service
- Ability to work well under pressure and maintain a positive attitude in a fast-paced environment
- Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and guests
- Flexibility to work a variety of shifts, including evenings and weekends
What We Offer:
- A competitive salary and benefits package
- Ongoing training and development opportunities
- A dynamic and supportive work environment
- The chance to work with a leading hospitality brand and be part of a talented team
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