Restaurant Hostess

18 hours ago


Dubai, Dubai, United Arab Emirates Black Pearl Consult Full time

**Welcome Guests with a Smile**

We are seeking a skilled Restaurant Hostess to join our team at Black Pearl Consult. As a key member of our front-of-house team, you will be responsible for creating a warm and inviting atmosphere for our guests.

**Your Key Responsibilities:**

  • Greet and welcome guests, ensuring a positive first impression.
  • Manage reservations and seating arrangements efficiently, balancing the flow of guests and minimizing wait times.
  • Provide guests with information about our French menu, specials, and beverage list, demonstrating a strong knowledge of French cuisine and culture.
  • Escort guests to their tables and ensure that their dining experience begins smoothly.
  • Handle guest inquiries and requests with professionalism and courtesy, addressing any concerns promptly and effectively.
  • Collaborate with the restaurant staff to ensure seamless service and guest satisfaction.
  • Maintain the cleanliness and organization of the host station and entrance area.
  • Assist with administrative tasks such as taking reservations, managing the guest wait-list, and handling phone calls.
  • Monitor and manage the dining room's atmosphere to ensure a pleasant and enjoyable experience for all guests.

**Requirements:**

  • Previous experience as a Hostess or in a customer service role, preferably in a fine dining or French restaurant setting.
  • Minimum of 1 year of experience in the UAE.
  • Knowledgeable in using reservation systems.
  • Capable of working in a smoking area.
  • Must be 5'7" in height.
  • A degree in Hospitality Management or a related field is preferred.
  • Excellent communication and interpersonal skills, with a strong emphasis on guest service and satisfaction.
  • Ability to work in a fast-paced environment while maintaining composure and attention to detail.
  • Passion for French cuisine and culture.
  • Fluency in English is required; additional languages are a plus.

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