Front Office Ambassador
4 weeks ago
As a Front Office Ambassador, you will be the face of our hotel, providing exceptional service to our guests. Your role will involve:
- Welcoming guests and ensuring a smooth check-in/check-out process.
- Providing information and assistance to guests, responding to their inquiries and resolving any issues that may arise.
- Maintaining a clean and well-organized working area, adhering to hotel standards and procedures.
- Using telephone etiquette as per Sofitel standards, ensuring a professional and courteous tone.
- Escorting guests to their rooms, providing a warm and personalized welcome.
- Respecting the privacy and confidentiality of our guests, handling any complaints or issues in a professional manner.
- Collaborating with the supervisor and manager to share daily activity highlights, including internal and external guest opportunities.
- Being aware of and reporting all guest comments or complaints, ensuring a high level of customer satisfaction.
- Providing exceptional service to VIP guests, ensuring their stay is memorable and enjoyable.
- Performing a proper cashier close, ensuring a complete handover between shifts.
Requirements:
To be successful in this role, you will need to possess excellent communication and interpersonal skills, be able to work in a fast-paced environment, and have a strong attention to detail. You will also need to be able to work effectively as part of a team, providing exceptional service to our guests and contributing to the overall success of the hotel.
-
Front Office Ambassador
4 weeks ago
Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates AccorHotel Full timeJob SummaryWe are seeking a highly skilled and dedicated Front Office Ambassador to join our team at AccorHotel. As a key member of our Front Office Department, you will be responsible for providing exceptional guest service and ensuring a seamless experience for our valued customers.Key ResponsibilitiesAct as an ambassador of the Front Office and the hotel,...
-
Front Office Manager
4 weeks ago
Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates Hotel Chadstone Melbourne MGallery Full timeKey Responsibilities:To ensure seamless communication with ambassadors regarding administrative, organizational, and operational updates.To stay informed about competitors' offerings and rates.To conduct regular room inspections and collaborate with the Housekeeping Department on maintaining standard set-ups.To coordinate with the Housekeeping Department on...
-
Lobby Ambassador
3 weeks ago
Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates AccorHotel Full timeAbout the OpportunityWe are seeking a highly skilled Lobby Ambassador to join our Front Office team at AccorHotel. As a Lobby Ambassador, you will be responsible for creating a welcoming and exceptional experience for our guests.Key ResponsibilitiesPrepare daily VIP arrivals by allocating rooms, amenities, and special requests.Keep Mis en Place ready for VIP...
-
Customer Service Ambassador
4 weeks ago
Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates AccorHotel Full timeCustomer Service AmbassadorWe are seeking a skilled Customer Service Ambassador to join our team at AccorHotel. As a key member of our Front Office team, you will be responsible for delivering exceptional customer service and creating memorable experiences for our guests.Key Responsibilities:Provide personalized service to guests, exceeding their...
-
Front Office Supervisor
4 weeks ago
Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates MARRIOTT International Full timeJob SummaryAs a key member of the Marriott International team, the Reception Manager plays a vital role in ensuring seamless front office operations. Reporting to the Front Office Manager, this position is responsible for supervising staff and administering daily front office functions, including bell/door staff, switchboard, and guest services/front desk....
-
Bell Attendant
4 weeks ago
Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates ALL - Accor Live Limitless Full timeWe are seeking a skilled Bell Attendant to join our Front Office team at ALL - Accor Live Limitless. The ideal candidate will have a service-focused personality and at least 2 years of experience in a similar role.The successful candidate will be able to work well under pressure in a fast-paced environment, possess excellent communication skills, and have a...
-
Dining Room Ambassador
4 weeks ago
Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates MARRIOTT International Full timeKey Responsibilities:• Greet guests and determine the number in their party.• Seat guests by finding a clean, available table; pulling out chairs; placing clean/current menu in front of guest, etc.• Guide guests through the dining rooms and provide any needed assistance.• Move and arrange tables, chairs, and settings and organize seating for groups...
-
Front Office Development Opportunity
4 weeks ago
Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates Mövenpick Hotels & Resorts Full timeFront Office Intern - German SpeakingAt Mövenpick Hotels & Resorts, we believe that great leaders start with experiences that allow them to flourish and grow. We offer the opportunity for students and graduates to contribute to our Group's success and strive to develop the leaders of tomorrow.We are looking for talented individuals who are passionate about...
-
Front Office Associate
4 weeks ago
Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates Accor Full timeJob SummaryWe are seeking a highly skilled and customer-focused Front Office Associate to join our team at Accor. As a key member of our front office team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesGuest Check-In/Check-Out: Register and process...
-
Front Office Operations Manager
4 weeks ago
Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates AccorHotel Full timeJob Summary:The Front Office Supervisor is responsible for overseeing the smooth operation of the Front Office, ensuring that all hotel standards and procedures are followed. This includes supervising the Reception, CID, and Guest Relations teams, as well as managing stock levels and preparing requisitions.Key Responsibilities:Supervise the Front Office...
-
Front Office Ambassador
4 weeks ago
Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates AccorHotel Full timeRole OverviewWe are an exceptionally unique brand that offers more than just a product; we provide an unparalleled experience that aims to create lasting impressions in the hospitality industry. Our team is comprised of individuals who enjoy traveling and having fun, making us a great fit for those who share our passion.Main ResponsibilitiesPrepare for daily...
-
Accounts Receivable Officer
4 weeks ago
Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates Hotel Chadstone Melbourne MGallery Full timeKey Responsibilities:Manage Accounts Receivable: Provide an effective system to track Accounts Receivables for the activities of the Credit Management team.Understand Sofitel Objectives: Thoroughly understand Sofitel's objectives in managing Accounts Receivables.Prepare Ageing Reports: Provide a summary of the ageing report required by various ambassadors in...
-
Front Desk Coordinator
4 weeks ago
Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates Accor Full timeJob Summary:The Front Desk Coordinator is responsible for providing exceptional customer service and ensuring a smooth guest experience at our Accor hotel. This role involves working closely with the Front Office Manager and Night Manager to maintain high standards of service and quality.Key Responsibilities:Provide personalized and courteous service to...
-
Bell Service Ambassador
3 weeks ago
Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates ALL - Accor Live Limitless Full timeKey Responsibilities:Delivering Exceptional Guest Service: Our ideal candidate will possess a service-focused personality, with a strong track record of providing exceptional customer experiences.Team Player: The ability to work cohesively with fellow colleagues as part of a high-performing team is essential.Action-Oriented: Should have at least 2 years of...
-
Guest Relations Ambassador
4 weeks ago
Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates AccorHotel Full timeRole OverviewWe are an exceptionally unique brand that offers more than just a product; we provide an unparalleled experience that aims to create lasting impressions in the hospitality industry. Our team is comprised of people who enjoy traveling and having fun, and we are looking for a new talent to play a vital role in our Front Office team.Main...
-
Front Office Team Member
4 weeks ago
Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates AccorHotel Full timeJob SummaryThe Guest Service Officer will be responsible for providing exceptional service to all guests at the Concierge desk in the lobby hotel entrance and airport. This includes ensuring a smooth and efficient operation of the Concierge desk, maintaining high levels of cleanliness and maintenance, and using appropriate materials and equipment for the...
-
Outlet Manager
4 weeks ago
Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates AccorHotel Full timeJob Summary:The Outlet Supervisor is responsible for ensuring the efficient management of the outlet, adhering to established concept statements and operating standards. This role involves assigning responsibilities to subordinates, checking their performance, and maintaining a clean and organized outlet.Key Responsibilities:Ensure the outlet is managed...
-
Customer Experience Ambassador
4 weeks ago
Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates GlobWorks Full timeRixos Al Mairid, a renowned family beach resort on Al Marjan Island, is seeking a dedicated Guest Relation Agent. In this role, you will be the face of the hotel, ensuring each guest has a personalized and memorable experience from arrival to departure. Your responsibilities include greeting guests, addressing inquiries and requests, providing information...
-
Accounts Receivable Officer
4 weeks ago
Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates AccorHotel Full timeJob DescriptionJob Title: Accounts Receivable OfficerJob Summary: We are seeking a highly skilled and experienced Accounts Receivable Officer to join our team at AccorHotel. The successful candidate will be responsible for managing the hotel's accounts receivable, ensuring timely and accurate payment processing, and maintaining excellent relationships with...
-
Outlet Manager
4 weeks ago
Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates Accor Full timeOutlet Supervisor Key Responsibilities:To ensure that the outlet is managed efficiently according to the established concept statements.To ensure that all operating standards are adhered to in order to achieve the level of service established in the Departmental Operations Manual.To assign responsibilities to subordinates and to check their performance...