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Activities Sales and Reservation Coordinator

1 month ago

Dubai, Dubai, United Arab Emirates Anantara Hotels & Resorts Full time

Job Summary

Anantara Hotels & Resorts is seeking a skilled Activities Sales and Reservation Coordinator to join our team. As a key member of our hospitality team, you will be responsible for selling activities to guests and ensuring a seamless experience.

Key Responsibilities

  • Liaise with resort activities coordinators and managers to ensure availability and operational needs are met.
  • Greet visitors, transfer guests to experience centers, and provide information on available activities.
  • Actively sell activities to guests in accordance with agreed standards and techniques.
  • Maintain a clean and presentable activities desk and/or center, adhering to 5-star standards.
  • Develop a thorough knowledge of on-site activities and match guest skills and abilities to maximize enjoyment.
  • Complete daily, weekly, and monthly statistical reports and tracking grids.
  • Follow all Standard Operating Procedures and financial controls relating to the bookings system.

About Anantara Hotels & Resorts

Anantara connects guests to genuine places, people, and stories through personal experiences and heartfelt hospitality. Our luxury hospitality brand offers unique experiences in exciting destinations worldwide.