Accor Reservations Expert
1 week ago
Key Responsibilities:
- Deliver Exceptional Guest Service: Consistently offer professional, friendly, and engaging service to ensure a memorable experience for our guests.
- Manage Reservations: Book and enter room reservation requests using our Property Management System, ensuring accuracy and efficiency.
- Coordinate Rooming Lists: Enter rooming lists while ensuring accuracy, as required, to guarantee a seamless check-in and check-out process.
- Maximize Revenue: Ensure revenue is maximized by up-selling guest rooms and recommending hotel facilities, driving business growth.
- Collaborate with Teams: Liaise with Sales and other departments as required, fostering a collaborative environment.
- Respond to Inquiries: Answer telephone and email inquiries in a timely manner, providing accurate and helpful information.
- Provide Hotel Information: Assist guests regarding hotel facilities in an informative and helpful way, enhancing their stay.
- Adhere to Policies: Follow department policies, procedures, and service standards, ensuring a consistent and high-quality experience.
- Ensure Safety: Follow all safety policies, prioritizing the well-being of our guests and staff.
About the Role: As a Reservations Agent at Accor, you will play a vital role in delivering exceptional guest experiences and driving business growth. If you are a customer-focused individual with excellent communication skills, we encourage you to apply for this exciting opportunity.
-
Accor Hotel Reservation Agent
1 week ago
Dubai, Dubai, United Arab Emirates AccorHotel Full timeThe Reservation Agent role at Accor Hotel is a dynamic position that requires a strong focus on revenue maximization and quality. The ideal candidate will have a deep understanding of ACCOR Pricing Strategies and Revenue Management principles.Key Responsibilities:Understand and apply ACCOR Pricing Strategies and Revenue Management principles to maximize room...
-
Cluster Reservations Coordinator
4 weeks ago
Dubai, Dubai, United Arab Emirates Accor Full timeJob SummaryWe are seeking a highly skilled Cluster Reservations Agent to join our team at Accor. As a key member of our reservations team, you will be responsible for taking reservations over various channels, handling associated operations, and ensuring seamless guest experiences.Key ResponsibilitiesReservation Management: Take reservations over email,...
-
Hotel Reservation Specialist
3 weeks ago
Dubai, Dubai, United Arab Emirates Accor Full timeReservation Agent Job DescriptionAs a Reservation Agent at Accor, you will be responsible for handling all aspects of hotel reservations, ensuring seamless guest experiences, and maintaining accurate records.Key Responsibilities:Guest Service Expertise: Provide exceptional service to guests, responding to inquiries about room rates, outlets, and room...
-
Cluster Reservations Coordinator
4 weeks ago
Dubai, Dubai, United Arab Emirates Accor Full timeJob SummaryWe are seeking a highly skilled Cluster Reservations Agent to join our team at Accor. As a key member of our reservations team, you will be responsible for taking reservations over the phone, email, fax, or internet, and handling all associated operations.Key ResponsibilitiesReservation Management: Take reservations and handle all associated...
-
Hotel Reservation Specialist
4 weeks ago
Dubai, Dubai, United Arab Emirates Accor Full timeReservation Agent Job DescriptionAs a Reservation Agent at Accor, you will be responsible for handling all aspects of hotel reservations, ensuring seamless guest experiences, and maintaining accurate records.Key Responsibilities:Guest Service Expertise: Provide exceptional service to guests, responding to inquiries about room rates, outlets, and room...
-
Cluster Reservations Coordinator
4 weeks ago
Dubai, Dubai, United Arab Emirates Accor Full timeJob SummaryWe are seeking a highly skilled Cluster Reservations Agent to join our team at Accor. As a key member of our reservations team, you will be responsible for taking reservations over various channels, handling associated operations, and ensuring seamless guest experiences.Key ResponsibilitiesReservation Management: Take reservations over email,...
-
Hotel Reservation Coordinator
4 weeks ago
Dubai, Dubai, United Arab Emirates Accor Full timeJob SummaryWe are seeking a highly skilled Hotel Reservation Coordinator to join our team at Accor. As a key member of our front desk team, you will be responsible for processing all reservation requests, changes, and cancellations in a timely and efficient manner.Key ResponsibilitiesReservation Processing: Process all reservation requests, changes, and...
-
Hotel Reservation Coordinator
4 weeks ago
Dubai, Dubai, United Arab Emirates Accor Full timeJob SummaryWe are seeking a highly skilled Booking and Reservations Agent to join our team at Accor. As a key member of our front desk team, you will be responsible for processing all reservation requests, changes, and cancellations in a timely and efficient manner.Key ResponsibilitiesReservation Processing: Process all reservation requests, changes, and...
-
Hotel Reservation Specialist
4 weeks ago
Dubai, Dubai, United Arab Emirates Accor Full timeReservation Agent Job DescriptionAs a Reservation Agent at Accor, you will be responsible for handling all aspects of hotel reservations, ensuring seamless guest experiences, and maintaining accurate records.Key Responsibilities:Guest Service Expertise: Provide exceptional service to guests, responding to inquiries about room rates, outlets, and room...
-
Accor Guest Service Agent Residences
7 days ago
Dubai, Dubai, United Arab Emirates Accor Full timeKey Responsibilities:Guest Check-in and Check-out: Confirm reservations, assign rooms, and issue and activate room keys.Payment Processing: Process all payment types, including room charges, cash, checks, debit, and credit, and resolve any late or disputed charges.Guest Communication: Answer, record, and process all guest calls, messages, requests,...
-
Accor Hotel Concierge
7 days ago
Dubai, Dubai, United Arab Emirates AccorHotel Full timeJob Title: Accor Hotel ConciergeAs an Accor Hotel Concierge, you will be the first point of contact for our guests, providing exceptional service and ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Provide personalized assistance to guests, including coordinating room service, arranging transportation, and making...
-
Hotel Reservation Specialist
1 week ago
Dubai, Dubai, United Arab Emirates AccorHotel Full timeReservation Agent Job DescriptionAs a key member of our hotel team, you will be responsible for delivering exceptional guest experiences by handling reservations inquiries and requests with the highest level of professionalism and customer service. This role requires excellent communication skills, attention to detail, and the ability to multitask in a...
-
Reservations Coordinator
4 weeks ago
Dubai, Dubai, United Arab Emirates Accor Full timeKey ResponsibilitiesDeliver Exceptional Guest ServiceProcess room reservation requests with accuracy and efficiencyManage rooming lists and update reservations to ensure seamless check-in and check-out processesMaximize Revenue OpportunitiesUpsell guest rooms and recommend hotel facilities to enhance guest experienceCollaborate with Sales and other...
-
Reservations Coordinator
4 weeks ago
Dubai, Dubai, United Arab Emirates Accor Full timeKey ResponsibilitiesDeliver Exceptional Guest ServiceProcess room reservation requests with accuracy and efficiencyManage rooming lists and update reservations to ensure seamless check-in and check-out processesMaximize Revenue OpportunitiesUpsell guest rooms and recommend hotel facilities to enhance guest experienceCollaborate with Sales and other...
-
Hotel Reservation Specialist
5 days ago
Dubai, Dubai, United Arab Emirates AccorHotel Full timeJob DescriptionAs a key member of the AccorHotel team, the Room Reservations Coordinator will be responsible for handling customer inquiries and room reservations with a focus on revenue maximization and quality. This role requires an individual who is fluent in all hotel products and services, and can effectively communicate with customers to meet their...
-
Reservations Expert
7 days ago
Dubai, Dubai, United Arab Emirates FIVE Hotels and Resorts Full timeKey ResponsibilitiesAct as the initial point of contact for guests, handling inbound calls and online chat inquiries with a professional and courteous tone.Showcase FIVE's exceptional food and beverage offerings to convert inquiries into confirmed reservations.Utilize strong communication skills to facilitate table reservations, dining and entertainment...
-
Reservations Operations Coordinator
5 days ago
Dubai, Dubai, United Arab Emirates ACCOR Full timeCompany DescriptionWe are a vibrant and diverse team at 25hours Hotel One Central, where our colleagues become storytellers and bring back to life Bedouin traditions in a contemporary way.Our hotel is located near the Dubai International Financial Center, and we offer a unique work environment with a view of the Museum of the Future.Job DescriptionAs a...
-
Cluster Reservations Agent
1 week ago
Dubai, Dubai, United Arab Emirates Accor Full timeKey Responsibilities:Takes reservations over various channels, ensuring accurate and timely processing.Maximizes room sales in line with brand and hotel sales policies.Enters reservation details precisely and correctly using Opera and ResWEB.Ensures information is passed on to relevant parties.Confirms reservations and handles written communication.Handles...
-
Culinary Expert
5 days ago
Dubai, Dubai, United Arab Emirates Accor Full timeWe are seeking a skilled Culinary Expert to join our team at Accor. In this role, you will play a pivotal part in our kitchen, working closely with a fantastic team to deliver exceptional culinary experiences for our guests.Key ResponsibilitiesFood Preparation: Assist in the preparation of ingredients, mise en place, and cooking under the guidance of the...
-
Cluster Groups Coordinator
7 days ago
Dubai, Dubai, United Arab Emirates Accor Full timeJob DescriptionJob Title: Cluster Groups CoordinatorJob Summary: We are seeking a highly organized and detail-oriented Cluster Groups Coordinator to join our team at Accor. The successful candidate will be responsible for managing group bookings, sales, and inventory for our cluster of hotels.Key Responsibilities:Group Sales and Management: Responsible for...