Fleet Sales Development Representative

3 days ago


Dubai, Dubai, United Arab Emirates ENOC Full time
Job Purpose

Under the day-to-day supervision of Fleet Sales Supervisor, this role is responsible for increasing market share by achieving agreed targets of fleet accounts, Tasjeel services revenue, and retaining existing accounts. The representative will handle fleet customers at designated counters and visit potential companies in the UAE market.

Key Responsibilities:

  • Achieve daily/monthly/yearly sales targets and number of fleet accounts/fleet size set by Fleet Sales Supervisor/Account Manager.
  • Visit potential companies to offer Tasjeel services and obtain targeted fleet accounts.
  • Service existing accounts and establish new ones by planning and organizing daily work schedules to call on existing or potential customers.
  • Monitor competition by gathering current marketplace information, identify leads, and forecast sales from fleet customers.

Customer Service & Responsibilities

  • Maintain a high standard of customer service at designated counters and deal with all customers professionally and cordially.
  • Handle customer complaints during shifts in a professional and courteous manner.
  • Achieve targeted customer satisfaction index score and mystery shopper score at sites.
  • Negotiate contracts with prospective clients.
  • Obtain security deposits from new clients.
  • Send and collect customer invoices and payments.
  • Ensure timely payment of monthly invoices before due dates.
  • Reconcile fleet customers' accounts and provide missing support documents.
  • Raise wave or rebate requests with justifications.
  • Prepare and submit sales contracts for new customers.
  • Maintain fleet customer records.
  • Manage client relationships throughout sales cycles.
  • Collaborate with operations and customer support to ensure customer satisfaction.
  • Assist with customer complaints or inquiries related to services.
  • Track volume commitments by reviewing sales reports and contracts.
  • Evaluate and analyze sales data trends to understand dynamics within assigned territories.
  • Support Account Manager and Fleet Sales Supervisor in achieving monthly revenue targets.


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