Service Call Coordinator

6 days ago


Dubai, Dubai, United Arab Emirates Otis Elevator Co. Full time

The Field Service Support Specialist plays a vital role in ensuring seamless elevator operations for our customers. This individual will be responsible for managing and coordinating service calls, working closely with the field service team to dispatch technicians and maintain accurate records, and resolving any issues that may arise during service calls.

To be successful in this role, you will need to possess an Associate's degree in Arts or Science and a minimum of 4 years of relevant experience in call center operations, preferably in a construction or engineering organization. Fluency in written and spoken English is essential, with Arabic proficiency being desirable.

We are looking for a highly organized and motivated individual who can thrive in a dynamic environment. If you are passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity to join our global team.



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