Front Office Team Supervisor

1 week ago


Abu Dhabi, Abu Dhabi, United Arab Emirates Park Hyatt Full time
Park Hyatt Team Leader - Front Office Arabic, German, Russian Speaker

Job Summary: The Team Leader - Front Office will oversee the front office team, ensuring seamless guest services and efficient operations. Key responsibilities include:

Key Responsibilities:

  1. Team Management: Lead and motivate the front office team to deliver exceptional guest experiences.
  2. Cash Control and Operations: Oversee cash handling, manage front office operations, and maintain accurate records.
  3. Staffing and Scheduling: Coordinate staffing needs, create schedules, and ensure adequate coverage.
  4. Guest Services: Provide personalized guest services, respond to guest inquiries, and resolve issues promptly.
  5. Training and Development: Identify training needs, develop staff skills, and implement performance improvement plans.

Requirements:

  1. Leadership Skills: Proven ability to lead and motivate a team in a fast-paced environment.
  2. Communication Skills: Excellent verbal and written communication skills to effectively interact with guests and staff.
  3. Experience: Minimum of two years of front office experience, preferably in a supervisory role.
  4. Language Skills: Fluency in Arabic, German, or Russian is required.
  5. Flexibility: Ability to work a flexible schedule, including evenings, weekends, and holidays.


  • Abu Dhabi, Abu Dhabi, United Arab Emirates Mandarin Oriental Hotel Group Full time

    Role OverviewAs a Front Office Supervisor, you will play a pivotal role in upholding our esteemed Mandarin Oriental Hotel Group values and culture. Your commitment to excellence will ensure that our guests experience unparalleled satisfaction during their stay.Key ResponsibilitiesGuest Experience: Foster a welcoming atmosphere for all guests, ensuring a warm...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates Shangri-La Group Full time

    Job DescriptionAs a Front Office Supervisor with Shangri-La Group, you will play a vital role in ensuring the smooth operation of our front office services. Your primary responsibility will be to interact with clients and understand their needs, providing exceptional service and ensuring their stay with us is memorable.Client Interaction: Develop strong...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates Shangri-La Group Full time

    Job DescriptionAs a Front Office Supervisor with the Shangri-La Group, you will play a vital role in ensuring that our guests receive exceptional service and have a memorable stay with us.Key Responsibilities:Guest Interaction: Develop strong relationships with our guests, understanding their needs and preferences to provide personalized service.Operational...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates Mandarin Oriental Hotel Group Full time

    Role OverviewAs a Front Office Supervisor, you will play a pivotal role in ensuring the seamless operation of our hotel’s front office services, contributing to the overall guest experience and satisfaction.Key ResponsibilitiesEmbody Company Values: Uphold the ethos and culture of Mandarin Oriental Hotel Group by integrating the 11 Pillars and Departmental...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates Shangri-La Group Full time

    Job DescriptionAs a Front Office Supervisor with Shangri-La Group, you will play a vital role in ensuring the smooth operation of our front office services. Your primary responsibility will be to interact with clients and understand their needs, providing exceptional service and ensuring their stay with us is memorable.Client Interaction: Develop strong...

  • Team Leader

    1 week ago


    Abu Dhabi, Abu Dhabi, United Arab Emirates Park Hyatt Full time

    Park Hyatt Team Leader - Front OfficeJob Summary: We are seeking a highly skilled Team Leader - Front Office to oversee the front office agents, manage cash control, and ensure exceptional guest services at Park Hyatt.Key Responsibilities:Leadership and Supervision: Provide guidance and oversight to front office agents, ensuring they meet the highest...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates Park Hyatt Full time

    Role Overview: As a key member of the Front Office team, you will play a vital role in ensuring exceptional guest experiences.Key Responsibilities:Guest Reception: Welcome guests with professionalism and warmth, ensuring their needs are met from arrival to departure.Communication: Foster effective communication with all departments to guarantee seamless...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates Park Hyatt Full time

    Position Overview: As a pivotal member of our Front Office team, you will play a crucial role in ensuring exceptional guest experiences at Park Hyatt.Key Responsibilities:Guest Reception: Welcome guests with professionalism and warmth, ensuring their expectations are met from arrival to departure.Interdepartmental Communication: Foster effective...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates Park Hyatt Full time

    Job ResponsibilitiesAs a key member of the Park Hyatt team, the Team Leader will be responsible for ensuring exceptional guest experiences from arrival to departure. This involves maintaining a professional and friendly demeanor, addressing guest expectations, and providing timely responses to queries.Guest Reception and Communication: Receive guests in a...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates Park Hyatt Full time

    Key Responsibilities:• Welcome visitors in a courteous and approachable manner, ensuring their needs are met from arrival to departure.• Foster effective communication with all relevant departments to guarantee seamless service execution.• Stay informed about daily rate offerings and occupancy statistics.• Cultivate positive working relationships...

  • Team Supervisor

    4 days ago


    Abu Dhabi, Abu Dhabi, United Arab Emirates Rotana Hotels & Resorts Full time

    Job DescriptionJob Title: Team LeaderJob Summary:We are seeking a highly skilled and experienced Team Leader to join our Front Office team at Rotana Hotels & Resorts. As a Team Leader, you will be responsible for leading a team of Front Desk Agents and Guest Services staff to deliver exceptional guest service and ensure a smooth and efficient operation of...

  • Team Supervisor

    1 week ago


    Abu Dhabi, Abu Dhabi, United Arab Emirates Rotana Hotels & Resorts Full time

    Key ResponsibilitiesAs a Team Leader at Rotana Hotels & Resorts, you will be responsible for ensuring a seamless guest experience from arrival to departure. This includes:Guest Reception: Receive guests in a professional and friendly manner, meeting their expectations throughout their stay.Communication: Maintain effective communication with all related...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates Minor International Full time

    Job SummaryWe are seeking a highly skilled and experienced Front Office Manager to join our team at Minor International. As a key member of our hotel operations team, you will be responsible for leading the Front Office Department and ensuring exceptional customer experiences for our guests.Key ResponsibilitiesDepartmental Leadership: Manage the functioning...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates ManpowerGroup Middle East Full time

    Job DescriptionWe are seeking a highly organized and detail-oriented Front Office Coordinator to join our team at ManpowerGroup Middle East. As a key member of our front office team, you will be responsible for providing exceptional customer service and administrative support to our clients and internal stakeholders.Key Responsibilities:Administrative...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates Rotana Hotels & Resorts Full time

    Key ResponsibilitiesAs a Team Leader at Rotana Hotels & Resorts, you will be responsible for ensuring a seamless guest experience from arrival to departure. This includes:Guest Reception: Receive guests in a professional and friendly manner, meeting their expectations throughout their stay.Communication: Maintain effective communication with all relevant...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates Minor International Full time

    Key ResponsibilitiesJob OverviewAs a Front Office Coordinator at Minor International, you will play a vital role in ensuring exceptional guest experiences. Your primary responsibilities will include:Anticipating Guest NeedsDevelop a deep understanding of our hotel's product and services, including room types, rates, amenities, and promotions. This knowledge...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates MARRIOTT International Full time

    Job SummaryWe are seeking a highly skilled and experienced Front Office Manager to join our team at Marriott International. As a key member of our front office team, you will be responsible for administering front office functions and supervising staff on a daily basis.Key ResponsibilitiesDirect and work with managers and employees to carry out procedures...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates Ennismore Full time

    Job SummaryWe are seeking a highly skilled and experienced Front Office Coordinator to join our team at Ennismore. As a key member of our front office team, you will be responsible for providing exceptional guest service and ensuring a seamless check-in and check-out experience for our guests.Key ResponsibilitiesGuest Check-In and Check-OutRegister and...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates S Hotel Full time

    Key Responsibilities:Lead Front Desk Operations: Oversee the daily activities of the front desk, ensuring exceptional guest service and a seamless check-in/check-out process.Supervise and Train Staff: Directly supervise and train front desk staff to ensure they possess the necessary skills to provide top-notch service.Efficient Guest Management: Handle guest...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates Rotana Hotels Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Front Desk Agent to join our team at Rotana Hotels. As a Front Desk Agent, you will be responsible for providing exceptional service to our guests, ensuring their stay is memorable and enjoyable.Key ResponsibilitiesProvide prompt, courteous, and efficient service to all guests, achieving a...