Help Desk Coordinator
3 weeks ago
As a Help Desk Coordinator at Dice, you will play a critical role in ensuring the smooth operation of our customer service team. Your primary responsibilities will include processing applications, interacting with customers, and managing cases.
Key Responsibilities- Application Processing: Review and process applications efficiently, ensuring accuracy and compliance with USDA guidelines.
- Customer Service: Provide courteous, timely, and accurate frontline customer service interactions, addressing inquiries and resolving issues in a polite and courteous manner.
- Case Management: Maintain household cases in a database, ensuring benefits are accurately issued and information is organized.
- Escalation and Resolution: Work with leadership to resolve escalated customer concerns and system problems.
- Reporting and Analysis: Track customer interactions and inquiries, generating reports for management to inform decision-making.
To succeed in this role, you will need:
- Non-IT Help Desk Experience: 3 years of experience in a help desk environment.
- Strong Customer Service Skills: 2 years of experience in customer-facing roles, with a focus on providing excellent service.
- Accuracy in Data Entry: Excellent data entry skills, with attention to detail and accuracy.
As a Help Desk Coordinator at Dice, you will have the opportunity to work in a dynamic and fast-paced environment, with a focus on delivering exceptional customer service. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.
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Help Desk Coordinator
4 weeks ago
Dubai, Dubai, United Arab Emirates Dice Full timeJob Title: Help Desk CoordinatorAt Dice, we are seeking a highly skilled Help Desk Coordinator to join our team. As a Help Desk Coordinator, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:Application Processing: Review and process applications in a timely and efficient manner,...
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Help Desk Coordinator
4 weeks ago
Dubai, Dubai, United Arab Emirates Dice Full timeJob DescriptionAs a Help Desk Coordinator at Dice, you will play a critical role in ensuring the smooth operation of our customer service team. Your primary responsibilities will include application processing, customer interaction, and case management.Key Responsibilities:Application Processing: Review and process applications efficiently, ensuring accuracy...
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Help Desk Coordinator
3 weeks ago
Dubai, Dubai, United Arab Emirates Dice Full timeJob DescriptionAs a Help Desk Coordinator at Dice, you will play a critical role in ensuring the smooth operation of our customer service team. Your primary responsibilities will include processing applications, interacting with customers, and managing cases.Key ResponsibilitiesApplication Processing: Review and process applications efficiently, ensuring...
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Help Desk Coordinator
4 weeks ago
Dubai, Dubai, United Arab Emirates Dice Full timeJob DescriptionAs a Help Desk Coordinator, you will play a critical role in ensuring the smooth operation of our customer service team. Your primary responsibilities will include:Key ResponsibilitiesApplication Processing: Review and process applications in accordance with USDA guidelines.Customer Service Interaction: Provide exceptional customer service to...
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Help Desk Coordinator
4 weeks ago
Dubai, Dubai, United Arab Emirates Dice Full timeJob DescriptionAs a Help Desk Coordinator, you will be responsible for providing exceptional customer service and technical support to our clients. Your primary duties will include processing applications, interacting with customers, and managing cases. You will work closely with our leadership team to resolve escalated customer concerns and system...
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Help Desk Coordinator
2 days ago
Dubai, Dubai, United Arab Emirates Dice Full timeJob Description:As a Help Desk Coordinator at Dice, you will play a critical role in ensuring the smooth operation of our application processing system. Your primary responsibilities will include reviewing and processing applications, interacting with customers, and managing cases to ensure benefits are accurately issued.Key Responsibilities:Understand...
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Help Desk Support Specialist
1 month ago
Dubai, Dubai, United Arab Emirates Jadeer Full timeJadeer is seeking a skilled Help Desk Technician to provide exceptional IT support to our clients. As a Help Desk Technician, you will be responsible for troubleshooting hardware and software issues, resolving technical problems, and ensuring a high level of customer satisfaction.Key Responsibilities:* Respond to and resolve help desk requests* Troubleshoot...
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Help Desk Support Specialist
4 weeks ago
Dubai, Dubai, United Arab Emirates Dice Full timeJob DescriptionWe are seeking a highly skilled Help Desk Analyst to join our team at Dice. As a Help Desk Analyst, you will be responsible for providing technical support to our users, troubleshooting and resolving hardware and software issues, and ensuring that our systems operate correctly.Key Responsibilities:Technical Support: Provide technical...
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Help Desk Support Specialist
3 weeks ago
Dubai, Dubai, United Arab Emirates Jadeer Full timeAbout JadeerJadeer is a reputable software company in UAE known for its outstanding IT support services. Our company is dedicated to ensuring smooth and efficient IT operations for our clients.The RoleAs a Help Desk Technician, you will provide technical support and assistance to end-users. You will troubleshoot hardware and software issues, resolve...
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Help Desk Support Specialist
4 weeks ago
Dubai, Dubai, United Arab Emirates Jadeer Full timeAbout JadeerJadeer is a reputable software company in UAE known for its outstanding IT support services. Our company is dedicated to ensuring smooth and efficient IT operations for our clients.The RoleAs a Help Desk Technician, you will provide technical support and assistance to end-users. You will troubleshoot hardware and software issues, resolve...
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Help Desk Support Specialist
3 weeks ago
Dubai, Dubai, United Arab Emirates Dice Full timeJob Title: Help Desk AnalystJob Summary:We are seeking a highly skilled Help Desk Analyst to join our team. As a Help Desk Analyst, you will be responsible for providing technical support to our users, troubleshooting and resolving technical issues, and ensuring that our systems and software are running smoothly.Key Responsibilities:Provide technical support...
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Help Desk Support Specialist
4 weeks ago
Dubai, Dubai, United Arab Emirates Dice Full timeJob DescriptionWe are seeking a highly skilled Help Desk Analyst to join our team at Dice. As a Help Desk Analyst, you will be responsible for providing technical support to our users, troubleshooting and resolving hardware and software issues, and ensuring that our systems operate correctly.Key Responsibilities:Provide technical support to users via phone,...
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Front Desk Coordinator
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Front Desk Coordinator
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Front Desk Coordinator
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Front Desk Coordinator
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Front Desk Coordinator
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Front Desk Coordinator
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Dubai, Dubai, United Arab Emirates Duserve Full timeDuserve is seeking a skilled Receptionist to join our team. The ideal candidate will have a strong command of the English language and excellent customer service skills. Key responsibilities include: * Providing exceptional customer service to clients and visitors * Managing front desk operations, including answering phone calls and responding to emails *...
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Front Desk Coordinator
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Dubai, Dubai, United Arab Emirates ULTIMATE HUMAN RESOURCES SOLUTIONS LLC Full timeJob Summary:We are seeking a highly skilled and organized Front Desk Coordinator to join our team at Ultimate Human Resources Solutions LLC. The ideal candidate will be responsible for ensuring the reception area is covered during working hours, handling calls in a professional and courteous manner, and providing exceptional customer service to clients and...
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Front Desk Coordinator
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Dubai, Dubai, United Arab Emirates IIQAFGROUP Full timeJob SummaryWe are seeking a highly skilled and organized Front Desk Executive to join our team at IIQAFGROUP. The ideal candidate will have a proven track record of providing exceptional customer service and experience in a front desk or receptionist capacity.Key ResponsibilitiesGreeting and Welcoming Guests and Visitors: Greet and welcome all guests and...