Help Desk Support Specialist
3 weeks ago
Jadeer is a reputable software company in UAE known for its outstanding IT support services. Our company is dedicated to ensuring smooth and efficient IT operations for our clients.
The RoleAs a Help Desk Technician, you will provide technical support and assistance to end-users. You will troubleshoot hardware and software issues, resolve technical problems, and ensure a high level of customer satisfaction.
Key Responsibilities:- Respond to and resolve help desk requests
- Troubleshoot hardware and software issues
- Install, configure, and maintain IT equipment
- Provide user training and support
- Document support activities and solutions
- Stay updated on the latest IT technologies and best practices
- 02 years of experience in IT support
- Strong knowledge of computer hardware and software
- Excellent problem-solving and communication skills
- Ability to work in a fast-paced environment
- Customer-oriented mindset
- Competitive salary
- Health insurance
- Professional development opportunities
- Flexible working hours
We offer a supportive and dynamic work environment that values employee growth and satisfaction.
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