Senior Client Relationship Manager

4 days ago


Dubai, Dubai, United Arab Emirates Marsh Full time

We are seeking a highly skilled professional to join our team at Marsh as a Senior Client Relationship Manager. In this role, you will be responsible for leading relationships with both existing and new clients, formulating regional benefits strategies, and developing an in-depth understanding of the regional benefits landscape.

Key Responsibilities:

  • Client Relations & Benefits Expertise:
    • Lead relationships with both existing and new clients, formulating regional benefits strategies.
    • Develop an in-depth understanding of the regional benefits landscape.
    • Foster strong client relationships, comprehending their business and employee benefits philosophy.
    • Serve as the primary point of contact for benefits inquiries from clients globally.
    • Conduct benefits benchmarking against market standards and peer groups.
    • Produce quarterly claims analytics reports, identifying trends and cost drivers to support cost containment measures.
    • Manage the renewal of insured benefits programs and aid in communication to employees.
  • Business Development:
    • Identify new business opportunities and develop strategies to pursue them.
    • Build and maintain relationships with key stakeholders, including clients, vendors, and industry partners.
    • Stay up-to-date on industry trends and developments, and apply this knowledge to drive business growth.
  • Collaboration & Communication:
    • Work closely with cross-functional teams, including sales, marketing, and operations.
    • Communicate effectively with clients, stakeholders, and internal teams to ensure seamless execution of business objectives.

Requirements:

  • Proven track record of success in client relationship management and business development.
  • Strong understanding of employee benefits and regional benefits landscapes.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks and projects.
  • Strong analytical and problem-solving skills.


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