Senior Client Relationship Manager

4 weeks ago


Dubai, Dubai, United Arab Emirates Talent Pal Full time
Position Overview

The Senior Key Account Manager will play a pivotal role in cultivating and sustaining relationships with significant clients, ensuring their requirements are met while uncovering avenues for expansion. This position necessitates close collaboration with high-level executives and decision-makers within client organizations across large or mid-sized markets.

Key Responsibilities
  • Client Relationship Management: Establish and nurture robust relationships with key clients, serving as their main point of contact. This includes collaboration with client sales, marketing, commercial, medical, and IT teams.
  • Revenue Generation: Meet or surpass designated revenue and growth targets within assigned accounts or sales territories.
  • Strategic Advisor: Act as a trusted consultant to clients regarding industry trends and relevant offerings.
  • Solution Development: Partner with various teams to devise and present solutions addressing clients' intricate business challenges.
  • Needs Assessment: Engage with clients to comprehend their needs and align this understanding with industry trends to propose effective solutions.
  • Business Development: Identify and pursue new business opportunities and contract expansions within assigned accounts.
  • Client Representation: Represent the organization in all sales-related activities, ensuring client satisfaction with deliverables.
  • Contract Management: Oversee renewals and subscriptions, actively participating in contract renewal processes as necessary.
  • Global Collaboration: Work proactively with global and regional account management teams to explore multi-country opportunities.
  • Contract Strategy: Take initiative in developing effective contract strategies.
Qualifications
  • Education: Bachelor’s Degree required.
  • Experience: A minimum of five (5) years of relevant sales or account management experience, preferably in solution sales management.
  • Industry Experience: Background in the life sciences and pharmaceutical sectors is essential.
  • Language Skills: Proficiency in Arabic is preferred but not mandatory.

Talent Pal is a prominent global provider of advanced analytics, technology solutions, and clinical research services to the life sciences sector. We are committed to advancing human science and data science to create a significant impact, helping our clients foster a healthier world.



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