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Cluster Groups, Conferences

2 months ago

Abu Dhabi, Abu Dhabi, United Arab Emirates Hilton Worldwide, Inc. Full time
Job Summary

Hilton Worldwide, Inc. is seeking a highly skilled Cluster Groups, Conferences & Events Coordinator to join our team. As a key member of our hospitality team, you will be responsible for receiving and coordinating groups, conferences, and events in our cluster hotel.

Key Responsibilities
  • Receive and process group, conference, and event requests, ensuring seamless execution and exceptional guest experiences.
  • Develop and maintain relationships with clients, stakeholders, and internal teams to ensure successful event outcomes.
  • Coordinate with hotel departments to ensure efficient event planning, execution, and follow-up.
  • Manage event budgets, contracts, and payment instructions to ensure accurate and timely processing.
  • Prepare and distribute event-related materials, including rooming lists, event schedules, and welcome packets.
  • Collaborate with sales teams to identify new business opportunities and develop strategies to increase revenue.
  • Participate in regular meetings with hotel leadership to discuss event trends, challenges, and opportunities for improvement.
  • Stay up-to-date with industry trends, best practices, and Hilton's policies and procedures to ensure exceptional service delivery.
Requirements
  • Bachelor's degree in Hospitality, Business Administration, or a related field.
  • Minimum 2 years of experience in a similar role, preferably in the hospitality industry.
  • Excellent communication, organizational, and problem-solving skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks and deadlines.
  • Proficiency in Microsoft Office, particularly Excel, PowerPoint, and Word.
  • Strong analytical and negotiation skills, with the ability to think critically and creatively.
About Hilton Worldwide, Inc.

Hilton Worldwide, Inc. is a leading global hospitality company, operating a portfolio of 18 world-class brands, including Hilton Hotels & Resorts, Waldorf Astoria Hotels & Resorts, and Conrad Hotels & Resorts. Our mission is to be the most hospitable company in the world, delivering exceptional guest experiences and creating memorable moments for our guests.